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We have added a feature for this in the new version of the subscription addon. You can edit a subscription plan and specify a customized description for the plan terms.
That’s going to be hard to figure out and will need to be handled as a custom job. Instead try the following feature so you can hook the payment process to the button you are creating using your theme:
Post a URL where I can go and see this using my browser (to see if I can get any clues).
Also, do the following to see if there is additional info in the debug log file (that can be helpful to get some clues):
Using the Debug Log to Solve Transaction Related Issues on a Site
See if the following addon works:
If that doesn’t then you will need to create a customized language translation file for your site where that text can say what you want it to say.
The customer’s name, email and custom fields are visible in the “Edit Order” interface. You can click on an order (from the Orders menu) to see more details.
The name and email should be searchable also. The custom fields could be difficult to search. We will need to look into that.
This is the first time you have posted a question. So you should tell us more about what the actual issue is. For example, tell us the behavior that you are experiencing from the plugin and on which page? So we have more details and reference to try to understand what could be causing the issue.
Did you enable or disable custom fields in the individual product configuration?
Normally, custom fields related issue are configuration related. So it is a good idea to read through the following documentation couple of times to make sure you haven’t missed a step:
You can customize the text by doing a custom translation for your site. The following post has info on how to do a translation that you can then use on your site:
We will also discuss a potential option to offer another way to customize that subscription plan string (via the plugin’s subscription plan interface).
The {item_short_desc} email merge tag is now available:
You can export all the payments/orders from your Stripe account dashboard. Go to the “Payments” menu in your Stripe account, then use the “export” option there.
We have applied a fix for this in the subscription addon. Please update the Stripe subscription addon from the plugins menu and then try again.
All the subscriptions are in the “subscriptions” menu of the plugin where you can search for an active subscription, view details and cancel if needed. You can also view the subscriptions in your Stripe merchant account.
The following is not an advertised feature of our plugin:
what i want to do is that if the user has a subscription he can view the admin panel if not then he can not view it.
I am not sure about the use case of what you are trying to do. Are you trying to setup some kind of a membership type setup? Similar to what our following plugin does?
Hi, Can you please use the following version of the plugin and see if the same is happening on that version also?
Why not set your store’s currency to BRL and price the products in that currency? Then some people can convert it to other currency like the USD (if they want to).
If you are going to convert the currency to BRL on page load and show prices in that currency, then that should be the default currency and price setup for your store. Then add the multi-currency to offer the conversion option for some people.
Looks like you may have entered an incorrect value in the “Number of Decimals” field of the Price Display settings.
Go back to the “Advanced Settings” menu of the plugin and enter a value of 2 in the “Number of Decimals” field (the default value is 2). Changing this will round the price. So don’t change this unless you know for sure that you want to change the price rounding behavior.
