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The customer’s name, email and custom fields are visible in the “Edit Order” interface. You can click on an order (from the Orders menu) to see more details.
The name and email should be searchable also. The custom fields could be difficult to search. We will need to look into that.
This is the first time you have posted a question. So you should tell us more about what the actual issue is. For example, tell us the behavior that you are experiencing from the plugin and on which page? So we have more details and reference to try to understand what could be causing the issue.
Did you enable or disable custom fields in the individual product configuration?
Normally, custom fields related issue are configuration related. So it is a good idea to read through the following documentation couple of times to make sure you haven’t missed a step:
You can customize the text by doing a custom translation for your site. The following post has info on how to do a translation that you can then use on your site:
We will also discuss a potential option to offer another way to customize that subscription plan string (via the plugin’s subscription plan interface).
The {item_short_desc} email merge tag is now available:
You can export all the payments/orders from your Stripe account dashboard. Go to the “Payments” menu in your Stripe account, then use the “export” option there.
We have applied a fix for this in the subscription addon. Please update the Stripe subscription addon from the plugins menu and then try again.
All the subscriptions are in the “subscriptions” menu of the plugin where you can search for an active subscription, view details and cancel if needed. You can also view the subscriptions in your Stripe merchant account.
The following is not an advertised feature of our plugin:
what i want to do is that if the user has a subscription he can view the admin panel if not then he can not view it.
I am not sure about the use case of what you are trying to do. Are you trying to setup some kind of a membership type setup? Similar to what our following plugin does?
Hi, Can you please use the following version of the plugin and see if the same is happening on that version also?
Why not set your store’s currency to BRL and price the products in that currency? Then some people can convert it to other currency like the USD (if they want to).
If you are going to convert the currency to BRL on page load and show prices in that currency, then that should be the default currency and price setup for your store. Then add the multi-currency to offer the conversion option for some people.
Looks like you may have entered an incorrect value in the “Number of Decimals” field of the Price Display settings.
Go back to the “Advanced Settings” menu of the plugin and enter a value of 2 in the “Number of Decimals” field (the default value is 2). Changing this will round the price. So don’t change this unless you know for sure that you want to change the price rounding behavior.
I just tested by creating a product with that price and it works fine for me.
Can you please download the new upcoming version of our main plugin from the following page and tell me if you see the same issue?
1) Yes, that will make it an annual subscription. The button (that you click to trigger the payment popup) should show the subscription details.
Also, edit the product and specify the subscription details in the “Short description” field (you can write a short description that you feel your customers will understand). This will be visible to the customer in the payment popup.
2) To run test mode you have to do the following:
– Set test mode in the main plugin’s settings
– Create a subscription plan in “Test mode”Do a test transaction. When you want to switch to live mode, you will need to create NEW subscription plan in “Live mode” and use that in your product.
The plugin has no capability to automatically change a price. Delete the product (and the plan if it is a subscription) and then create it again with the correct price amount values. Does it work after that?
