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Looks like Stripe is telling our plugin that the API key you provided in the settings is incorrect. Stripe is giving the following response to our plugin when it tries to submit the info to Stripe:
Invalid API Key providedDouble check the API key in your stripe account and make sure you have copied and pasted the correct API keys in the correct fields. Sometimes users make a copy and paste mistake. The following page has info on how to configure the API keys:
General Settings Configuration of the Accept Stripe Payments Plugin
Also, edit the individual product and check if you have entered API key info in there. If you did, double check that API key value.
Is there any other additional info in the error email that was sent?
Is this a valid card? Looks like Stripe is declining the card you are using.
Set everything in test mode (if that is possible) then post the URL of the page with the button so I can try a test mode transaction.
For the custom fields, if you are entering the text, then you specify the text in your language.
The text that comes from our plugin can be translated by using a translation file:
Also, some of the text on the payment popup window can be customized using this free addon:
The custom fields can only be ordered within the custom fields section of the payment popup window. The screenshot on the following page shows where the custom field section is within the payment popup:
Thank you for that. Looks like the custom fields option is not enabled in the advanced settings menu of the main plugin.
Go to the following interface:
Settings -> Advanced SettingsCheck the Enable For All Buttons and Products checkbox and save the settings.
Then you can go back to the custom fields addon’s interface and configure the fields.
Hi, Can you explain a little more about the issue? What do you mean by “Paypal popin”?
Are you referring to our following addon?
Do you receive any error? If you do, what is the error message?
Subscription plan mode cannot be altered on the fly (like the one time payment). Do not mix the live mode and test mode plans.
You need to create NEW subscription plan for test mode that will be used for test mode transaction. Then that subscription plan can be added to a product and be used for test mode transactions.
The following addon has option to configure sale notification email on a per-product basis:
You mean like having completely separate emails on a per product basis? So each email can be customized on a per product basis? The best way to handle that is using an addon and we have an addon for it already.
We have added a new email merge tag for it. Upgrade the subscriptions addon then use the following email merge tag to display the subscription plan description in the email:
{sub_plan_description}The following documentation has the list of available email merge tags:
Looks like you haven’t enabled the following feature:
Enable that captcha feature since your site is being targeted by spam bots. That should resolve the issue.
The only option I can think of is the following (it’s not perfect but might work for your setup):
Create 3 subscription plans for the popular choices (with 3 corresponding products).
For example:
1) One card with a $99 setup fee
2) Two cards with a $99 setup fee
3) Five cards with a $99 setup feePut all those purchase options on the landing page. The customer can then select the one they want to purchase.
A subscription product can’t be mixed with a one-time payment product. Those need to be two separate products handled using two separate checkouts.
You can potentially use the “Setup Fee” feature of the subscription plan to charge a one-time fee for it. So you can make two subscription plans and offer the customers a choice like the following:
1) The standard subscription plan for the main item.
2) Another subscription plan for the main item with a “Setup Fee” of $10 for the 10 rolls.
3) Create two products for these two plans, then put both of those products on the landing page.
4) The customers can select the one they want.
