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You are here: Home / Topics / Custom Field functionality is disabled in core plugin

[Support request] Custom Field functionality is disabled in core plugin

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Home › Forums › Stripe Payments Plugin › Custom Field functionality is disabled in core plugin

  • This topic has 5 replies, 2 voices, and was last updated 1 year, 7 months ago by Admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 30, 2021 at 10:25 am #4131
    skipintro
    Participant

    Hi,

    After purchasing the licence, i’m still enable to activate the extension and so display custom fields on my Paypal popin. Can anyone advise or help?

    Thanks
    Julien

    July 30, 2021 at 10:46 am #4132
    Admin
    Keymaster

    Hi, Can you explain a little more about the issue? What do you mean by “Paypal popin”?

    Are you referring to our following addon?

    Stripe Payments Additional Custom Fields Addon

    Do you receive any error? If you do, what is the error message?

    July 30, 2021 at 10:55 am #4133
    skipintro
    Participant

    hello,

    Yes i’m referring to this plugin.
    My bad, i meant the Payment popin, noit PayPal.

    Here is a screenshot of the issue i’m facing.
    I’m not able to enable the custom fields. the error message remains visible and the custom elements are not visible.

    Can you advise?

    screenshot of the WordPress admin tab

    July 31, 2021 at 12:43 am #4138
    Admin
    Keymaster

    Thank you for that. Looks like the custom fields option is not enabled in the advanced settings menu of the main plugin.

    Go to the following interface:

    
    Settings -> Advanced Settings
    

    Check the Enable For All Buttons and Products checkbox and save the settings.

    Then you can go back to the custom fields addon’s interface and configure the fields.

    July 31, 2021 at 6:44 am #4139
    skipintro
    Participant

    Top, thanks for your answer!

    Could you indicate where I can translate the placeholders/labels and order the fields in the popin? I want to add fields between the one existing.

    Thanks!
    Julien

    August 2, 2021 at 12:35 am #4147
    Admin
    Keymaster

    For the custom fields, if you are entering the text, then you specify the text in your language.

    The text that comes from our plugin can be translated by using a translation file:

    Translating the Stripe Payments Plugin

    Also, some of the text on the payment popup window can be customized using this free addon:

    Stripe Payments Custom Messages Addon

    The custom fields can only be ordered within the custom fields section of the payment popup window. The screenshot on the following page shows where the custom field section is within the payment popup:

    Stripe Payments Additional Custom Fields Addon

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Viewing 6 posts - 1 through 6 (of 6 total)
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