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Hi Martin, At the moment only the custom fields can be sorted within the custom fields (not the checkout/settings fields that come from the plugin from the normal checkout process)
Create a subscription plan with the following parameters:
Amount: $500
Billing Interval: 6 Months
Duration: 2That will charge $500 on the day of the purchase and then another $500 in 6 months time. So it will collect a total of $1000.
Let me know if that helps.
Give me an example of a pricing that you are trying to set up then I should be able to tell you what values to use for it.
If you fully read the following page, you will see that it has explanation of what each of the subscription plan fields do (which can be helpful):
This is not an advertized feature of our plugin. We don’t have the particular option you are looking for. I have sent you an email. Please reply to it.
Sorry the only available solution is to use the custom fields addon. The custom fields addon sends the data to Stripe as meta data. Custom fields are tricky and gives us a lot of headache and at this stage that is the only solution available.
The custom field option of the core plugin or all the custom fields configured using the custom fields addon should show up in the checkout popup window.
Custom fields is the ONLY way to add any fields to the checkout popup. Otherwise, you will ask for one field and someone else will ask for another field and so on. The custom fields addon allows us to give a solution that should work for a lot of our users out there:
Are you using the NEW API option in our plugin?
Have you specified a “Group Name” in the product? Edit the product in question from our plugin’s interface. Scroll to the “MailerLite” section and specify a group name there. Is that something that you are after?
Is there any error that shows on the page? Have you made any changes to the default “Thank You” page that our plugin creates? This page’s URL is set in the following field of the settings menu:
Checkout Result Page URLHas that been altered in any way?
Enable the debug logging option then do a test transaction so you can see if the full process is going through or something is failing somewhere:
Using the Debug Log to Solve Transaction Related Issues on a Site
Hi Robin, Screenshot is not the best for this. We need to see the button using our browser. So give us the URL of the page where the button is so I can inspect it.
What do you mean by the following?
I’ve copied the payment url from the product page and added it to the button for the product.
Normally a payment URL is not needed to be copied anywhere. Which step of our following instructions are you referring to?
Any user visible text message or label can be customized by creating your own local language translation file. So whatever text you put (in your translation file) for the “Coupon Code” text, will get shown in your installation.
The following page explains how to crate a translation file.
I think you are wanting to do HTML emails. Saving it in “Text” mode is fine. The main settings field to check for HTML email is the following one:
Buyer Email Content TypeDo you have the above field set to “HTML” from the dropdown?
Maybe there was a little caching issue (after the update of the plugin, it was likely still using the older JavaScript file from the cache). For now, we will treat this as resolved.
Thank you. The log file shows the transaction was successful. What was the indication that the transaction failed?
Also, it looks like it had a discount coupon applied. The subscription discount is a new feature and the subscription discount had a bug a couple of weeks ago. Can you please make sure to check your plugins menu and upgrade the subscription addon (if you see an upgrade option). Also, make sure the Stripe plugin is using the latest version.
