You are here: / / Checkout phone field
I would like to have the Customer Phone field on the checkout popup.
Stripes has a Customer Phone in the API’S and that’s exactly what I need.
is there anyway to add that in the plugin?
The fields need it are:
Customer Address Line 2 (Optional)
The custom field option of the core plugin or all the custom fields configured using the custom fields addon should show up in the checkout popup window.
Custom fields is the ONLY way to add any fields to the checkout popup. Otherwise, you will ask for one field and someone else will ask for another field and so on. The custom fields addon allows us to give a solution that should work for a lot of our users out there:
Are you using the NEW API option in our plugin?
Thank you for your answer.
Yes we are using the new API’s
The current issue is that the custom field provided by the plugin in “Advance Setting” is not pass on to stripe.
We only need the phone so we using the default custom field in “Advance Settings”
We have other integrations and when we pull data from Stripe we are missing the custom field in this case with the customer phone number.
When checking the webhook there is not custom field with data on the API call when the user is created.
The only custom_fields is under “invoice_settings” and is null
So there is no way to retrieve the Phone from the customer and in is not showing in Stripe Dashboard.
Sorry the only available solution is to use the custom fields addon. The custom fields addon sends the data to Stripe as meta data. Custom fields are tricky and gives us a lot of headache and at this stage that is the only solution available.
This is not an advertized feature of our plugin. We don’t have the particular option you are looking for. I have sent you an email. Please reply to it.
You must be logged in to reply to this topic.