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AdminKeymaster
For that feature, the transactions need to be made while being logged into the site (so the plugin can recognize a user and store the transaction data for that user). Are you testing with an account where the transaction was made after the user logged into the site?
If you are just allowing anonymous checkout (guest checkout), then the plugin won’t have any idea in terms which user is purchasing what.
Enable the debug logging option in both the Stripe plugin and the emember plugin. Then do a test transaction with a user account that you created (for testing). Does that transaction show correctly?
AdminKeymasterFully read the following documentation which should be helpful for you:
You can add an email merge tag that will add a “cancellation link” in the sale notification email (when they do the transaction). The customers can use that cancellation link to unsubscribe when they want (without contacting you).
AdminKeymasterNo, that’s not possible.
AdminKeymasterYou are looking at the “payments” tab in Stripe. That won’t have the info you are looking for. Go to the following interface in your Stripe account:
Customers -> Subscriptions
Then click on a customer and it will show you the item the subscription is for.
Also, you can look inside our plugin’s “subscriptions” menu. Click on the “View details” link for a subscription and it will have additional details. The link in the “ID” column takes you to the page in Stripe that has more details also.
AdminKeymasterCoupons are applied in the payment popup window. Check the following documentation:
AdminKeymasterThis is not something our plugin can do. You may want to put a message on your landing page (near the payment button), explaining which area you will accept (so people clearly know this information before they click the button).
AdminKeymasterEnable the debug log option in the settings then do a test transaction:
Using the Debug Log to Solve Transaction Related Issues on a Site
Do you see any error in the log or indication of any failures?
Is your site using any caching?
AdminKeymasterNo. That can’t be removed.
AdminKeymasterOur plugin has action hook that can be used to get notified when a transaction has completed. You can then write your code to do the additional task you need to do for the transaction.
You can use the “asp_stripe_payment_completed” hook:
If you are not a coder, you will need to hire a code who can do the coding you need done though.
AdminKeymasterOur plugin (at the moment) doesn’t have any integration with any LMS plugin. This is not a feature that we advertise.
Let me look at the documentation of Sensei plugin then I will be able to determine if we can do an integration.
Can you please ask them if they have any documentation for allowing a 3rd party payment plugin to do an integration?
AdminKeymasterThe plus symbols are still needed because if there are 3 variation options to select from, the customer needs to know that those all add up to the final price.
The final price is shown clearly on the payment button though. So it is very transparent in terms of what they will be paying (in total) and how that amount was calculated.
Are you seeing any issues in terms of your customers complaining?
September 18, 2020 at 1:42 am in reply to: Browser limitations for Additional Payment Methods & multi-currency not working #3295AdminKeymasterLets see if we can show the currently set currency in the drop-down (instead of showing default).
Is your theme applying different CSS style for PC and mobile? Do the following theme test to make sure we know if that style difference is coming from the the theme or not:
Test for Plugin and Theme Conflict Before Posting an Issue or a Bug
AdminKeymasterThe following addon has the option for this:
Looks like you already have that addon. Are you checking the product configuration interface where you can configure product specific email?
See the steps outlined in the above mentioned URL and let me know how you go.
September 17, 2020 at 1:48 am in reply to: Browser limitations for Additional Payment Methods & multi-currency not working #3285AdminKeymasterI have updated the following documentation to make it more clear that Apple only allows Apple Pay from their Safari browser:
AdminKeymasterLooks like your contact went to the spam box. I just retrieved it and replied to the email.
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