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You are here: Home / Topics / Trial Abuse With Stripe

[Resolved] Trial Abuse With Stripe

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Home › Forums › Stripe Payments Plugin › Trial Abuse With Stripe

This topic contains 2 replies, has 2 voices, and was last updated by  sion 2 weeks, 4 days ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 2, 2021 at 2:03 pm #3496

    sion
    Participant

    Hi

    Is there a way for a member not to be able to cancel the trial before the full subscription starts and start a new trial?

    Thanks

    January 3, 2021 at 3:00 am #3498

    Admin
    Keymaster

    The short answer is “No”. Payment gateways doesn’t really have a way to handle this since a user can always use a different card (or use a family member) to do a transaction.

    The main way to handle this would be to charge a small amount for the trial (to only attract legitimate users). When you are offering something free, you have to be prepared for some users who will not act in good faith. So factor that in when you price your items.

    Another option is to add a membership layer to your site. Something like our following plugin:

    WordPress Membership Plugin – WP eMember

    Then you will have users who are creating account on your site. You can then manually see which member accounts are doing what and then block an account accordingly.

    January 5, 2021 at 9:11 am #3502

    sion
    Participant

    Thank you!

  • Author
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Viewing 3 posts - 1 through 3 (of 3 total)

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