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Hi, Can you please use the following version of the plugin and see if the same is happening on that version also?
Why not set your store’s currency to BRL and price the products in that currency? Then some people can convert it to other currency like the USD (if they want to).
If you are going to convert the currency to BRL on page load and show prices in that currency, then that should be the default currency and price setup for your store. Then add the multi-currency to offer the conversion option for some people.
Looks like you may have entered an incorrect value in the “Number of Decimals” field of the Price Display settings.
Go back to the “Advanced Settings” menu of the plugin and enter a value of 2 in the “Number of Decimals” field (the default value is 2). Changing this will round the price. So don’t change this unless you know for sure that you want to change the price rounding behavior.
I just tested by creating a product with that price and it works fine for me.
Can you please download the new upcoming version of our main plugin from the following page and tell me if you see the same issue?
1) Yes, that will make it an annual subscription. The button (that you click to trigger the payment popup) should show the subscription details.
Also, edit the product and specify the subscription details in the “Short description” field (you can write a short description that you feel your customers will understand). This will be visible to the customer in the payment popup.
2) To run test mode you have to do the following:
– Set test mode in the main plugin’s settings
– Create a subscription plan in “Test mode”Do a test transaction. When you want to switch to live mode, you will need to create NEW subscription plan in “Live mode” and use that in your product.
The plugin has no capability to automatically change a price. Delete the product (and the plan if it is a subscription) and then create it again with the correct price amount values. Does it work after that?
Also, if you remove any HTML tags and set the “Buyer Email Content Type” field settings to “Plain Text” email (the default setting), does that email work fine?
Yes, this plugin executes the email sending code using the standard wp_mail() function.
I just tested the email myself on a site just using our stripe plugin. I don’t see any issue with it. I also don’t see this on any other sites using this same plugin. So something else is interfering on this site. I am not sure what could be interfering though.
The following addon should do the job. You can take a look at the screenshot that is provided on that page to see how the custom field looks:
In your case, you will make a normal text custom field and call it “Phone Number”. The customer can enter that value at the time of the payment.
Our plugin doesn’t add any formatting like that. This is most likely coming from another plugin that is automatically adding the formatting. Do the following test:
Test for Plugin and Theme Conflict Before Posting an Issue or a Bug
After plugin deactivation, re-save the “Email Body” field by removing any unwanted formatting (from the “Text” mode of the editor). Then do a test.
Try the following custom CSS that should change the color of that currency converter submit button (the “apply” text) to white:
.asp-multicurr-submit-btn { color: white !important; }Are you referring to the text/label that says “Change currency”? Or the Price amount?
The following CSS tweak can be used to change the color of the label “Change currency” to blue (as an example):
.asp-multicurr-select-container label { color: blue !important; }Some kind of conflict happening on this site. We will investigate this to see if we can think of where the conflict is coming from on this site. I have sent you an email also.
