[alexanderfoxc]

If you have Subscription plan set for your product, then it should be fine. You can make a test payment using this guide https://s-plugins.com/complete-test-transaction-using-stripe-payments-plugin/ and then have a look at your Stripe Dashboard to see if new test subscription is there.

And how do the customers know that it is a subscription?

You can add some description on the page that this is a subscription. Also, you can make a note in product short description that this is a subscription. The note will be displayed in payment popup:

[alexanderfoxc]

Hi.

There are two ways of how this could be achieved.

First – use translation plugins like Loco Translate. Install it, select Stripe Payments plugin, select your language and then search for the strings you need to translate. For example, “Product Name:”. Then translate it how you like and save changes. Your translation would be displayed instead of English text (if your site is switched to your language in WP Settings).

Second – create your own “product details” using email merge tags available here: https://s-plugins.com/email-merge-tags-email-shortcodes-email-customization/

Example:

Product Name: {item_name}
Quantity: {item_quantity}
Item Price: {item_price_curr}
__________________________

Total Paid: {purchase_amt_curr}

First method is preferable as it also translates text for both email and checkout result pages. If you prefer second method, don’t forget to create a custom checkout results page as well using this guide https://s-plugins.com/customize-the-thank-page-message-of-stripe-payments-plugin/

[alexanderfoxc]

Thank you for reporting it. We definitely cannot test the plugin with all kinds of environments etc, so we rely on our users’ input and reports to make the plugin better. So thank you for taking your time to test this and report it as well 🙂

[alexanderfoxc]

Hi Bill and thank you for your report.

I ran Site Health tool on clean WP install and figured this issue goes away when it’s disabled. Too bad it’s not too informative though as our plugin has nothing to do with WP’s REST API. But after some researching I figured that this is how Site Health tool reacts on plugins that are using PHP sessions.

There is a testing version of the plugin available which gets rid of PHP sessions – https://s-plugins.com/testing-version/ . Can you install and let me know if this fixes the issue?

Overall site performance also went from 78% to 87% when the plugin was deactivated.

This is something I’m not quite following. Are you referring to the percentage displayed by Site Health tool? It’s not related to performance. It just shows percentage of issues/passed tests. When you deactivate the plugin, one of the issues goes away and this makes the percentage increase.

If you’re referring to some other performance measurement tool, please elaborate.

[alexanderfoxc]

You can also achieve that using variations.

E.g. you set some base price for your product (let’s say $100).

Then add variation for the duration:

1 hour + $50
2 hours + $100
10 hours + $800 (some kind of a discount)

This way your customer can choose how many hours he\she wants to purchase.

[alexanderfoxc]

I have found and fixed the issue. Now tax percent shouldn’t be rounded down on Stripe Dashboard.

Please update Subscriptions addon to version 1.5.1 via WP Dashboard -> Updates (click “Check again” button if it doesn’t say update is available for Subscriptions addon).

Thank you for reporting this and providing enough data to get this reproduced and fixed!

[alexanderfoxc]

I have just tested this and it appears that tax percent is getting rounded down on Stripe Dashboard indeed, while displaying correctly on frontend.

I will investigate this further and get back to you.

[alexanderfoxc]

Hi.

What you described is Stripe’s Connect functionality. Our plugin isn’t working with Connect, it uses standard payment API.

You can utilize our plugin and make it work with Connect, but it would require some PHP programming knowledge. The plugin has all necessary hooks for this I believe. If not – we can add some per your request.

[alexanderfoxc]

Hi Tim.

At the moment, Subscription addon requires all hooks to be sent. Stripe is modifying its API, so over time we will narrow down the list of required events only to those that are actually required.

The best way to is to let the addon create webhooks automatically using this manual: https://s-plugins.com/stripe-subscription-payments-addon/#webhooks It will handle all the stuff for you automatically to make sure there are no issues.

[alexanderfoxc]

Hi Tim.

You need to enable billing address collection in the product settings. When enabled, customer’s name and address will be collected as well. You can also enable shipping address if you have intent to ship a physical product.

[alexanderfoxc]

Also check if php-curl module is installed on your server. If you’re using dedicated or virtual server (VPS\VDS), the module might not be installed by default.

[alexanderfoxc]

Yep, I was able to reproduce it on my test server. This is rare frontend bug that appears when custom quantity is enabled and initial quantity is set to 0.

In order to fix it, edit your product and set initial quantity to 1 instead of 0 or empty value. Then update your product and visit payment page again. Discounted price should be displayed fine now.

We will fix this issue so it won’t produce confusing results even when quantity is set to 0.

Thank you for reporting this and helping to figure out why this is happening.

[alexanderfoxc]

Nope. Looks like email is getting filtered by the spam filter.

I have figured out your website URL though by looking at your forum’s email. I will research this and get back to you with some info shortly.

[alexanderfoxc]

Hi.

Can you send a link to the page on your website there your payment button is so I could see this with my own eyes? If you don’t want to share it publicly, send it via contact form https://s-plugins.com/contact-us/

[alexanderfoxc]

Hi Timon.

At the moment, it’s not possible directly, especially if you fee is fixed. If it is % – you can add it by entering tax % for your product.

I have added this to our inner requested features list.

[Author]

Posts