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You are here: Home / Topics / Using percentage based coupon code shows £0.00 next to crossed out main price

[Resolved] Using percentage based coupon code shows £0.00 next to crossed out main price

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Home › Forums › Stripe Payments Plugin › Using percentage based coupon code shows £0.00 next to crossed out main price

Tagged: coupon code, discount, stripe payments plugin

This topic contains 6 replies, has 2 voices, and was last updated by  DaviesChiropractic 1 year, 9 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • April 11, 2019 at 8:31 am #1962

    DaviesChiropractic
    Participant

    Hi,

    I’ve set up the coupon code option with the stripe payment plugin. But when I come to use the coupon code on the front-end it shows the price as £0.00 following the strikethrough / crossed out main price.

    Example of problem

    The discount value is correct when you come to pay, but it’s confusing for visitors to the site. Please could you advise on how to repair this issue?

    April 11, 2019 at 8:41 am #1963

    alexanderfoxc
    Keymaster

    Hi.

    Can you send a link to the page on your website there your payment button is so I could see this with my own eyes? If you don’t want to share it publicly, send it via contact form https://s-plugins.com/contact-us/

    April 11, 2019 at 9:01 am #1964

    DaviesChiropractic
    Participant

    Hi alexanderfoxc,

    No problem, I’ll send it via the form now thanks.

    April 11, 2019 at 1:26 pm #1965

    DaviesChiropractic
    Participant

    Hello, did you receive the contact form results through OK?

    April 13, 2019 at 7:06 am #1968

    alexanderfoxc
    Keymaster

    Nope. Looks like email is getting filtered by the spam filter.

    I have figured out your website URL though by looking at your forum’s email. I will research this and get back to you with some info shortly.

    April 13, 2019 at 7:33 am #1969

    alexanderfoxc
    Keymaster

    Yep, I was able to reproduce it on my test server. This is rare frontend bug that appears when custom quantity is enabled and initial quantity is set to 0.

    In order to fix it, edit your product and set initial quantity to 1 instead of 0 or empty value. Then update your product and visit payment page again. Discounted price should be displayed fine now.

    We will fix this issue so it won’t produce confusing results even when quantity is set to 0.

    Thank you for reporting this and helping to figure out why this is happening.

    April 14, 2019 at 1:09 pm #1970

    DaviesChiropractic
    Participant

    Great thanks alexanderfoxc, it’s working OK now thanks with the tweaks to the initial quantity.

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

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