June 20, 2019 at 6:20 pm #2193
I need to impose a fixed surcharge on all transactions. How best to set the surcharge rate and have it applied automatically (like a tax, but not labeled as “tax”)?June 20, 2019 at 11:42 pm #2196chanelKeymaster
You could potentially make the additional cost a variation:
Although doing this would allow the customer to choose whether or not the additional price is added so this may not work out best for your project.
The best way I believe to handle this is to include the cost in the total price and then alter the charge description to read something like (product + fixed charge included).June 21, 2019 at 2:25 am #2199
I don’t really have products – more like an authorization form where our Customers come to self-serve submit the CC payment like filling out an authorization form. So “Tax” does this function, but it calls it “Tax” which it is not.June 21, 2019 at 4:21 am #2203AdminKeymaster
You need to include this charge within your main product price amount. So adjust the original price of the item so it includes any extra cost. There is no way to add a separate charge to the stripe transaction (Stripe API does not allow a charge like that).June 21, 2019 at 5:28 am #2204
I understand, but we don’t have a product price. This is a form for Customers who have an invoice to pay to go and submit a payment. The Customer inputs the amount (price) they want to pay, specify an invoice number to apply it to, and we receive the payment and manually reconcile that.
So what we need is for the Plugin to have an option to markup the price by a percentage, like it’s able to currently do with Tax.
That said, on this page, it’s not currently calculating correctly using the tax option:theidealelectric.com/payment/
$100 x .029 = $2.90 // but the calculated result is $105.88
If you go through the transaction, the amount it says to pay Stripe is correct – 102.90June 22, 2019 at 10:36 am #2208alexanderfoxcParticipant
Install testing version on the plugin where incorrect frontend tax display was fixed https://s-plugins.com/testing-version/
Or wait before new version with the fix is released (should be very shortly).
Regarding your original question, won’t the tax itself work for you? You can rename tax to something like “handling” using free Custom Messages addon https://s-plugins.com/stripe-payments-custom-messages-addon/
If this not an option, there is no other proper way of doing it right now. I have created a ticket in our system to implement something that could be used for this purpose, but at the moment cannot give you any ETA on this.
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