[Admin]

Looks like wrong webhook URLs were used. Let us know if you still see the issue after you correct the webhook URLs.

[Admin]

You never replied to the email that Alexander sent to you. So we can get access to the site and check a few things. Did you get that email?

[Admin]

Where do you see the charge. Do you see the charge in the credit card? Or are you maybe looking at some interface where the info is misleading. How are you verifying that it is charging daily?

I have configured trial with your exact same settings and the trial works fine.

[Admin]

If your pricing table lets you enter a shortcode, then you can use the shortcode to add the stripe buy now button to the pricing table.

You could always use the link for the product page. Each product you create in the plugin has a specific product page (You can get the URL by editing the product). A visitor can go to that URL and purchase the item.

[Admin]

I don’t know if you can call the do_shortcode function from JavaScript. I know that function can be called from your PHP code (after everything has loaded). We unfortunately don’t support this type of usage for our shortcode. So we won’t be able to help with this.

[Admin]

Hi! Thanks for your reply!

Yeah, i try to do:

<script>
var phpstripe= <?php echo do_shortcode([accept stripe payment….]);?>

(i tried all posibilities with the code, putting commas everywhere, double commas, single….)
<script>

When i do that, mi var phpstripe is undefined and not with a HTML button inside. I tried to look in the register if do_shortcode() has registered the string [accept stripe payment…]

I tried to edit an actual stripe payment button but the problem is that if you change the properties, it still has the old value and i think it is because hash fuction

[Admin]

I am not sure what this has to do with our Stripe plugin. Are you trying to use the WordPress’s do_shortcode() function from your custom JavaScript code?

[Admin]

I am having difficulty reproducing the issue. I setup a trial subscription couple of days ago with the exact same details as yours. Mine worked fine so far. My stripe account shows that the trial started and it will charge the amount when the trial ends. I don’t want to wait 19 days for it.

So I created a new plan today that has the same details except the trial will end in 3 days.

Does your charge start from day one when the customer first subscribes (when the trial is suppose to start)? Or is this happening after the trial period?

You have setup the webhooks in your Stripe account as shown in the following page correct?

Stripe Subscription Payments Addon

Also, while we are trying to figure out what is happening on your site, you should manually cancel that subscription from your Stripe account Or by doing the following:

1) Go the “Subscriptions” menu.
2) Click on the “View Details” for the subscription in question.
3) Hit the “Cancel Subscription” button on the right hand side.

[Admin]

So you only want to charge £949 ONCE after 19 days of trial correct? Can you share a link where you have this subscription product so we can inspect it?

[Admin]

Stripe doesn’t let you edit the existing subscription plan’s mode. So you need to create a new subscription plan if you want to test it using test mode.

[Admin]

You should put both your test and live API keys in the settings and save it. You can get all these details in your Stripe account.

With the subscription plans, Stripe doesn’t let you switch an existing subscription plan between test and live. If you create a subscription plan for test mode, that is only available in test mode. If you create a subscription plan for live mode, it will be available in live mode only.

[Admin]

I just tested this right now and works fine. Are you missing a value in the “Title” field of the subscription plan?

It gives you an error if you do not enter a title and try to hit the “Create Plan” button. However, some wordpress sites may have a lot of warnings in the admin interface (from other plugins). So you can miss the error our plugin shows due to all the other warning notices already there.

[Admin]

Hello

I sent you the email you requested.

Thanks,

Tony

[Admin]

Hi.

Can you please email me at [email protected] with your website URL?

[Admin]

Hi Tony.

Can you please send me an email at [email protected] with your website URL?

[Author]

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