[Admin]

If you enable the billing address collection option then Stripe will collect the customer’s name during the checkout. It will pass that info to the plugin after payment and the MailChimp addon will add those (the first name and last name) to your list. It will add the firstname to to the “FNAME” and lastname to the “LNAME” merge variables.

[Admin]

Looks like it is conflicting with something. Please check your server log to see if there is any errors being generated (the details from that log file will be very useful).

Also, do a plugin conflict test:

1) Temporarily deactivate ALL the plugins except the simple membership plugin.
2) Temporarily deactivate ALL addons/extensions also (if you are using any).
3) Test to see if the plugin behaves how it is suppose to.

[Admin]

Is your zip file getting auto unzipped by any chance? You are 100% sure that you are selecting the addon’s zip file (not selecting another file by mistake)? If you fill in the contact form and provide access to the site, I will be able to take a look.

[Admin]

The “add_action” code goes in your custom plugin/script.

[Admin]

When you put the image there then the other title goes below the image and it looks fine with that.

I agree that without the image looks a little odd. You can use a simple CSS tweak to hide the title there. The following page has an example for it:

CSS Tweaks for the Stripe Payments Plugin

[Admin]

The post date and author comes from your theme. Does you theme allow you to customize that on a custom post type post?

The thumbnail width you can customize using CSS tweak. I have added a sample example here:

CSS Tweaks for the Stripe Payments Plugin

[Admin]

This should be resolved now.

[Admin]

Do you see the transaction showing up in the orders menu of the plugin? Do you get this error in the email every time you do a transaction?

[Admin]

We will work on the post payment actions addon and update that soon.

[Admin]

This feature has been added to the Stripe plugin in the latest update.

[Admin]

This should be fixed now.

[Admin]

Yes, mixing up the live and test plans will trigger an error.

[Admin]

I would need to know what you did for the error to show up so I can investigate it.

It is likely you clicked a buy now button and then hit the back button of the browser before the transaction could complete. Then clicked on the buy button again. The page needs to be re-loaded so a new fresh token is generated.

[Admin]

The $20 one off payment needs to be handled separately. You can create a normal product that they can use to pay that money. Then they can subscribe.

[Admin]

If a card expires or a new card is issued, stripe works with the financial institution to automatically update that card in their system. Once a subscription payment is setup, you shouldn’t have to do anything about it. If it completely fails, Stripe will notify you (the site admin).

[Author]

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