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[Resolved] "Sorry, your request cannot be processed." on Additional Payment Methods install

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This topic contains 2 replies, has 2 voices, and was last updated by  Jeff 5 months, 2 weeks ago.

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  • January 29, 2019 at 12:35 am #1798

    Jeff
    Participant

    Hi,

    I’m trying to install the Additional Payment Methods plugin and am receiving this error:
    “Sorry, your request cannot be processed.” upon selecting the ZIP file and submitting.

    I’m running WordPress 5.0.3. Here’s a list of my active plugins in case you’re aware of any conflicts (already tried disabling All-In-One WP Security):

    All In One WP Security
    Bluehost
    Classic Editor
    CMB2
    Duplicate Post
    Header Footer Code Manager
    IP Geo Block
    Kirki Toolkit
    MailChimp for WordPress
    Ninja Forms
    Really Simple SSL
    Responsive Filterable Portfolio
    Stripe Payments
    SVG Support
    ThemeMountain Plugin
    WP SEO Structured Data Schema
    WPBakery Visual Composer
    Yoast SEO

    Thanks!

    January 29, 2019 at 12:48 am #1799

    Admin
    Keymaster

    Is your zip file getting auto unzipped by any chance? You are 100% sure that you are selecting the addon’s zip file (not selecting another file by mistake)? If you fill in the contact form and provide access to the site, I will be able to take a look.

    January 29, 2019 at 1:07 am #1800

    Jeff
    Participant

    100% sure, yes. I will fill in the contact form. Thanks!

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