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You are here: Home / Topics / Nonce check failed (error message)

[Resolved] Nonce check failed (error message)

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Home › Forums › Stripe Payments Plugin › Nonce check failed (error message)

Tagged: errors, Subscriptions

This topic contains 4 replies, has 3 voices, and was last updated by  chanel 2 years, 4 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • November 26, 2018 at 8:19 pm #1717

    deldracm
    Participant

    I am getting this error message via email while trying to complete a subscription payment. I have contacted Stripe and they don’t have any record of a failed transaction. I am new at this but I would appreciate any help.

    I have all of the API keys and webhooks installed and on the front end, it looks like the transaction processed successfully.

    November 27, 2018 at 1:45 am #1718

    Admin
    Keymaster

    Do you see the transaction showing up in the orders menu of the plugin? Do you get this error in the email every time you do a transaction?

    November 27, 2018 at 3:18 pm #1719

    deldracm
    Participant

    I do not see a transaction showing up under my subscriptions or under orders. I do get the email every time I attempt the transaction.

    Thank you for helping…

    ~david

    November 27, 2018 at 3:33 pm #1720

    deldracm
    Participant

    I tried clearing all my caches and then I attempted again and it went through. I think that was the problem. Thank you for your help!

    November 28, 2018 at 12:43 am #1721

    chanel
    Keymaster

    Hi,

    The Nonce Check Failed issues often occur on sites where a caching plugin is being used or where the hosting is using caching on their end.

    – Chanel

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

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