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Admin
KeymasterSo you are saying if you copy and paste the following shortcode on a post or page, you get an “Internal Server Error”?
[asp_product id=”123″]
Can you please ask your hosting provider to read the error log file of the server and tell you what the actual error reads so we can see what it is? What version of PHP is your hosting provider using on your site? If your PHP version is too old on this server then you will have some issues.
Admin
KeymasterYou can select the currency and the currency symbol in the General settings menu of the plugin.
If you are talking about the formatting of the currency (how it is displayed), then that can be customized from the following settings area:
Stripe Payments -> Settings -> Advanced Settings -> Price Display Settings
There maybe some limitation in terms of price display formatting for the notification email that goes out. I am not sure if you are referring to the email notification or not.
Admin
KeymasterYou put a product on a ANY post or page using the shortcode. Let me know if the explanation from the following documentation helps:
Admin
KeymasterJust use the shortcode to add the stripe payment button.
Please watch the video tutorial on the following page.
Also, there is a section on how to use the subscription addon on that page. Let me know if there is a step that you are getting stuck on.
May 21, 2019 at 5:22 am in reply to: Can I make the subscription products (e.g. 4 products) in one dropdown? #2099Admin
KeymasterNo because for EVERY subscription amount that you are going to charge, there needs needs to be a plan with that exact amount in your Stripe account. The subscription is different than the one time payment. With one time payment, you can dynamically add the variation amount and charge a total amount for one time. With subscription, there needs to be a plan (in your Stripe account) with the exact price that will be charged on a recurring basis. So at this moment, we don’t have an option that you asked for.
May 20, 2019 at 4:16 pm in reply to: Can I make the subscription products (e.g. 4 products) in one dropdown? #2097Admin
KeymasterStripe doesn’t allow variations for subscriptions. So you need to create different subsription plans with the different prices you want.
Admin
KeymasterUsually that happens if the API keys were configured incorrectly (for example: mixing the live mode and test mode API keys). When you go to live mode did you check to see if everything is set for Live mode correctly? Verify the following:
1) Make sure the subscription was created for live mode. If you create test mode subscription, those can only be used for test mode. For live mode, you need to create subscription plans in live mode.
2) The plugin settings is set to live mode.
3) The Live mode API keys are set in the settings.
Admin
KeymasterYou can install the mailchimp addon using the following steps:
1) Click on the Add New menu under the plugins interface.
2) Click on the Upload Plugin button and select the addon’s zip file.
3) Hit the Install Now button and then activate the addon.Then you will need to configure the API keys. The usage instructions can be found here:
Admin
KeymasterThere are various security checks in place for a product checkout. So manipulating price like that is not the best option in my opinion.
A better option is probably to create multiple different products in our plugin with the different price points. You can create as many products as you want inside the plugin (even though they may all refer to one same product in the real world). Then you can pull the product you need and allow the customer to do the transaction.
Alternatively, the following shortcode to dynamically create a Stripe button may work:
Creating a Payment Button by Dynamically Adding Item Details in the Shortcode
Admin
KeymasterThe plugin will need to round the number to 2 decimal places (it is the only accepted format for the payment gateway.
When your price is $5, the tax amount on a 5.5% rate come out to be 0.275. When that amount is rounded to 2 decimal places, it will be 0.28.
So as far as I can see, the tax amount looks correct to me (I have just checked the two items you have on the page that you shared).
Admin
KeymasterCan you please enable the debug option in the plugin then do a test transaction so you can see if our plugin is processing everything successfully on the pulgin’s side?
The following documentation explains how to use the Stripe plugin’s debug logging feature:
Using the Debug Log to Solve Transaction Related Issues on a Site
Admin
KeymasterThe stripe connect is not a feature we advertise at the moment.
April 28, 2019 at 5:25 am in reply to: payments for 2 different sites, showing up in the same admin area (both sites) #2033Admin
KeymasterInside your Stripe account, you create a business, you get API keys for that business. Lets call it “Business A”. Where ever you use those API keys, the transactions using those API keys will go under that business (in this case “Business A”).
I think you are trying to create separate businesses for the different WordPress installs. So you need to create Another business inside your Stripe account. Lets call it “Business B”. You will get a different set of API keys for this business. You can now plug the Stripe API keys from this business in your other WP install. Then the transactions from these API keys will go under “Business B”.
Admin
KeymasterPlease share a link to the page where we can go and inspect it. I would like to make sure there is not a CSS conflict on the site that is making the input fields of the customers fields smaller than normal.
Admin
KeymasterJust sharing the documentation for it:
Collecting the Name and Address of a Customer During Checkout
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