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You are here: Home / Topics / Getting 503 error after subscriptions

[Resolved] Getting 503 error after subscriptions

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Home › Forums › Stripe Payments Plugin › Getting 503 error after subscriptions

This topic contains 1 reply, has 2 voices, and was last updated by  Admin 1 year, 8 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
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    Posts
  • May 8, 2019 at 3:39 pm #2080

    Tomcormier
    Participant

    After a subscriber pays they should be redirected to my custom thank you page to get more information. But instead it goes to a 503 Service Unavailable…server temporarily down for service. My server is not down for service and does not show any 503 errors.

    This only happens when in live mode. it works perfectly in test mode.

    Thanks for your help.

    May 9, 2019 at 5:22 am #2081

    Admin
    Keymaster

    Usually that happens if the API keys were configured incorrectly (for example: mixing the live mode and test mode API keys). When you go to live mode did you check to see if everything is set for Live mode correctly? Verify the following:

    1) Make sure the subscription was created for live mode. If you create test mode subscription, those can only be used for test mode. For live mode, you need to create subscription plans in live mode.

    2) The plugin settings is set to live mode.

    3) The Live mode API keys are set in the settings.

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