Forum Replies Created
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Posts
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Reported Bugs
Currently we are aware of the following bugs and working on them:
#1) [Fixed] Getting the following error when Checking out with shipping address enabled for a product:
Received unknown parameter: shipping[email]
This error is triggered when the “Collect Both Billing And Shipping Addresses” is enabled.
#2) [Fixed] “customer_email” tag not working.
#3) [Fixed] The payment window not scrolling correctly in mobile devices.Yes, you see an additional apple pay button. It maybe a setup issue with your apple pay of the phone being used.
Can you please post a link to the payment page so I can test it using my iPhone?
With the variable price you are allowing your customer to specify the amount. There is no option to do a minimum amount for that.
What you can do is put a text message below the subscription button (or in the product description) that clearly explains what is the minimum you are willing to accept. If anyone pays less then you can cancel the subscription and not deliver the service. If you explain it in the description of the product, then the visitors will pay within the range you are advertising.
Stripe does not natively support pausing a subscription. You can, however, cancel the current subscription and request the user to subscribe when he is ready.
Stripe doesn’t support the minimum number of payments before cancel option. By default, cancelling a subscription is done by the site admin (you). So if you have communicated with your customers (using terms and conditions) that the minimum number of payments is 3 before a subscription can be cancelled; then you can explain the situation to them when they contact you to cancel.
Please check your server’s error log file which will have more details as to why exactly it is failing. Your hosting provider can help you supply the error log file if you cannot find it yourself. Reading that error log file will be critical in understanding where things are going wrong on the install where it is not working.
This plugin doesn’t do “add to cart” type buttons (those are for a shopping cart type solution).
You can check our following plugin which has “add to cart” type button solution:
You should be able to use the translation file of the subscription addon and update that text message to say something else.
If you have never done a translation for a plugin or addon, the following resource should be helpful:
You need to include this charge within your main product price amount. So adjust the original price of the item so it includes any extra cost. There is no way to add a separate charge to the stripe transaction (Stripe API does not allow a charge like that).
Please go to the advanced settings menu of the plugin. Then enable the following option:
Disable Buttons Before Javascript Loads
Does the button work better after that?
