[Admin]

We don’t have a feature for this at the moment.

The following hook can be used to create a solution I believe but we don’t have a ready-made option now:

Stripe Payments Plugin – Action Hooks Reference

[Admin]

We are adding an option that allows the usage of the Stripe’s customer portal feature. That will offer a good solution for this. We should be able to offer you a testing version with this feature within a couple of days.

[Admin]

It will charge after the 30 days (recurring every 30 days). There is no option to charge on the 1st of every month.

[Admin]

Please read the following two documentation that should be helpful:

Allowing customers to update the card details:

Updating Customer’s Credit Card Information for a Stripe Subscription Product

Allow users to cancel a subscription:

Canceling a Stripe Subscription

[Admin]

Did you select the “30 Days” or the “Months” option in the subscription plan?

[Admin]

This has been added to the new version of the Subscription payments addon:

Email Merge Tags (Email Shortcodes) for Email Customization

[Admin]

No. We will look into it to see if one can be added in the future.

[Admin]

Most like the webhooks got deleted on your site. Check the “Setting Up the Stripe Webhooks” section from the following documentation and make sure the webhooks are setup:

Stripe Subscription Payments Addon

You may need to delete, empty the cached, then re-create the webhooks. Try a test after that.

Also, enable the debug logging feature so you can see if the plugin is receiving the notification from Stripe after a subscription is charged:

Using the Debug Log to Solve Transaction Related Issues on a Site

[Admin]

We don’t have any option for this unfortunately.

[Admin]

Thank you. We will look into this and see if we can add a support for this in the plugin.

[Admin]

The plugin itself doesn’t have an export option. You can export all the payments/orders from your Stripe account dashboard. Go to the “Payments” menu in your Stripe account, then use the “export” option there.

[Admin]

Enable the debug logging feature then do a test run. Then the log file will contain info that should be helpful (it will show us if the API call to Convertkit is failing from your site or not):

Using the Debug Log to Solve Transaction Related Issues on a Site

[Admin]

The plugin doesn’t have a feature for this. We will look into it in the future.

[Admin]

We will check your full setup. I have sent you an email for this.

[Admin]

Yes, you can apply discount coupons for a subscription product also.

It can be used to apply a discount on the recurring payment (like the example you gave).

[Author]

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