Forum Replies Created
March 20, 2019 at 6:37 pm in reply to: Coupon Code Makes Weird First Payment With Free Trial #1926
Receipt for trial period looks great.
Now I haven’t tested this, but ideally I’d like the coupon code to come off the first payment, after, the free trial period.
It might already do this, I’m not sure.
I am going to set up a $10 Subscription Plan with a 1 day interval and a 1 day free trial and use a coupon code to discount 50% off first payment.
So hopefully I’ll see:
first receipt: $0 start free trial, nothing paid
second receipt: $5 paid after free trial over ($5 coming from $10 interval payment being discounted 1x for 50% off coupon)
Third receipt: $10
Hope this makes sense. Again, stripe payments might already be doing this. Thanks for your help, I really appreciate it. Will definitely recommend this serviceMarch 13, 2019 at 9:08 pm in reply to: Free Trial Period Forcing Customers To Pay Upfront #1913
Thanks so much, I really appreciate it!!!!March 11, 2019 at 9:12 pm in reply to: Free Trial Period Forcing Customers To Pay Upfront #1910
Figured out the problem –
The second step above you said:
2. You’re using latest version of Subscriptions addon (1.4.5 at the moment).
My version is 1.4.4.
However, there’s no updates available! (see previous reply for where I show pic of no wordpress updates + wordpress saying stripe is fully updated)
Any thoughts here? Thanks in advance – I appreciate the great customer support so far!March 7, 2019 at 2:52 pm in reply to: Free Trial Period Forcing Customers To Pay Upfront #1899
Okay, figured out the problem, but discovered another problem, I think!
I am on Stripe Payment Addon Bundle 1.4.4, not 1.4.5.
However, WordPress says I have no updates. I’ve put a pic here showing how my WordPress site is saying Stripe Payment Plugin is up to date, but also, the payment plugin version is 1.4.4. I have updated the WordPress site fully too and it says all my plugins are up to date.
weightlossenlightenment.com/wp-content/uploads/2019/03/Stripe.jpgMarch 6, 2019 at 10:27 pm in reply to: Free Trial Period Forcing Customers To Pay Upfront #1895
Hey Alexander, thanks for getting back to me.
Yesterday when I replied I had already tested using the test-version. I tried again today, yet still didn’t work.
I deleted the origin stripe payment plugin yesterday, and downloaded the test one. I tried again today to make sure I somehow didn’t upload the original stripe payment plugin.
Button still says paymentMarch 5, 2019 at 10:32 pm in reply to: Free Trial Period Forcing Customers To Pay Upfront #1888
Hey thank you for the quick response!
I’ve gone ahead and deleted the original stripe payment plugin and updated all wordpress plugins.
Unfortunately, the payment button (in the popup) is still the same and shows “Pay $19.98” despite being a trial session.
Also, the receipt still shows payment.
I have tried coupon code, and for coupon code the receipt shows $0 payment, however for using a 100% coupon code the pop-up button still shows “Pay $19.98”