Forum Replies Created
-
AuthorPosts
-
AdminKeymaster
Are you using any maintenance plugin (or a maintenance feature in another plugin)?
Please check the server’s error log to see what the exact issue is (in terms of what specific action the server is failing to process)
AdminKeymasterIf you are using the product shortcode to embed the product on a page, you should be able to add the custom description in the product description section (that is what the customers will see first).
AdminKeymasterThe best option is to add it to your main pricing. Then you can explain in the product description that the price includes the fee.
AdminKeymasterThank you. The wording of the receipt probably needs to be re-worded to make it clear about the coupon application.
We will need to think about this and see what options Stripe offers. Some things are not possible with the Stripe’s subscription API.
AdminKeymasterIt doesn’t send product data. You can specify the interest group on a per product basis. So when a user is added to the list, it will have the interest group applied to that subscriber (based on what you specified in the product in question). You can then segment subscribers based on that.
AdminKeymasterYou can create 3 subscription plans (with any payment amount and duration) and make 3 products for it. Then you can put the 3 subscription buttons on your landing page. The customers will be able to pick the one they want and subscribe.
AdminKeymasterThats actually how Stripe works by default. They always show the actual amount that will be charged after the trial. So even though they are not going to be charged anything today, they like to be transparent and show the user what they are agreeing to pay (after the trial is finished). If you subscribe to the plan, you will see that it won’t charge you anything until the trial period is finished. We will investigate this more to see if Stripe offers an option to customize the amount text in their checkout popup window.
AdminKeymasterIf you enable the billing address collection option then Stripe will collect the customer’s name during the checkout. It will pass that info to the plugin after payment and the MailChimp addon will add those (the first name and last name) to your list. It will add the firstname to to the “FNAME” and lastname to the “LNAME” merge variables.
AdminKeymasterLooks like it is conflicting with something. Please check your server log to see if there is any errors being generated (the details from that log file will be very useful).
Also, do a plugin conflict test:
1) Temporarily deactivate ALL the plugins except the simple membership plugin.
2) Temporarily deactivate ALL addons/extensions also (if you are using any).
3) Test to see if the plugin behaves how it is suppose to.January 29, 2019 at 12:48 am in reply to: "Sorry, your request cannot be processed." on Additional Payment Methods install #1799AdminKeymasterIs your zip file getting auto unzipped by any chance? You are 100% sure that you are selecting the addon’s zip file (not selecting another file by mistake)? If you fill in the contact form and provide access to the site, I will be able to take a look.
AdminKeymasterThe “add_action” code goes in your custom plugin/script.
AdminKeymasterWhen you put the image there then the other title goes below the image and it looks fine with that.
I agree that without the image looks a little odd. You can use a simple CSS tweak to hide the title there. The following page has an example for it:
AdminKeymasterThe post date and author comes from your theme. Does you theme allow you to customize that on a custom post type post?
The thumbnail width you can customize using CSS tweak. I have added a sample example here:
AdminKeymasterThis should be resolved now.
AdminKeymasterDo you see the transaction showing up in the orders menu of the plugin? Do you get this error in the email every time you do a transaction?
-
AuthorPosts