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Admin
KeymasterThe stripe connect is not a feature we advertise at the moment.
April 28, 2019 at 5:25 am in reply to: payments for 2 different sites, showing up in the same admin area (both sites) #2033Admin
KeymasterInside your Stripe account, you create a business, you get API keys for that business. Lets call it “Business A”. Where ever you use those API keys, the transactions using those API keys will go under that business (in this case “Business A”).
I think you are trying to create separate businesses for the different WordPress installs. So you need to create Another business inside your Stripe account. Lets call it “Business B”. You will get a different set of API keys for this business. You can now plug the Stripe API keys from this business in your other WP install. Then the transactions from these API keys will go under “Business B”.
Admin
KeymasterPlease share a link to the page where we can go and inspect it. I would like to make sure there is not a CSS conflict on the site that is making the input fields of the customers fields smaller than normal.
Admin
KeymasterJust sharing the documentation for it:
Collecting the Name and Address of a Customer During Checkout
Admin
KeymasterHi.
Subscription invoices are automatically handled by Stripe, while one-off payment invoices need explicit creation and handling via Stipe API. E.g. a new layer of code should be written to implement this functionality.
I have added this request into our inner system for discussions with the team.
Admin
KeymasterGlad to hear that.
Admin
KeymasterWe have also released a new vesrion of the plugin that will check (in the admin dashbarod) if all the required PHP modules are installed on your server. Please upgrade to the latest copy to see if there is any warning about any missing PHP modules for your site.
Admin
KeymasterThank you. We don’t spot any errors from our plugin there.
Can you please disable all plugins and enable only 2 plugins – Stripe Payments and Subscriptions? Then see if the error still there.
Admin
KeymasterYes, it should
Admin
KeymasterMaybe it can be a variable option that they can select when purchasing the product:
Alternatively, you can add a donation product on your “Thank You” page. So after any transaction, they see your donation offer:
Admin
KeymasterThose 2 PHP warnings you can ignore. Those are from the Stripe’s library.
For error 500, some info is written in the server’s log file. That info will be critical in determining exactly what action the server is rejecting and causing this 500 error (when you activate the plugin). Can you please request your hosting provider to give you the details from that error log file? We can then try to understand which action it is complaining about.
Admin
KeymasterDelete the plugins and the addons of this plugin (if you are using any). Then re-download it and activate them one by one. Do you still see the same issue after that?
When it crashes, what error do you see? It maybe a PHP version related issue.
Admin
KeymasterAre you using any maintenance plugin (or a maintenance feature in another plugin)?
Please check the server’s error log to see what the exact issue is (in terms of what specific action the server is failing to process)
Admin
KeymasterIf you are using the product shortcode to embed the product on a page, you should be able to add the custom description in the product description section (that is what the customers will see first).
Admin
KeymasterThe best option is to add it to your main pricing. Then you can explain in the product description that the price includes the fee.
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