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AdminKeymaster
Do you mean the payment popup window? The window where the customer’s enter the credit card info?
AdminKeymasterThis is something that will require a custom job. Can you add a message in your product description that says to select a week day? You can make that message bold so it is easily visible to the customer.
AdminKeymasterNo. This is something that will need to be handled as a custom job.
You should be able to use the “asp_stripe_payment_completed” action hook to create your own callback that you need to send back to the site:
September 8, 2020 at 3:41 am in reply to: Minimum Subscription Recurring Payments before option to cancel #3209AdminKeymasterThat’s not something stripe offers at the moment as far as I know.
AdminKeymasterThe published orders are “complete” proper orders that you need to look at. The rest are most likely “incomplete” orders from testing. You can show these by checking the following option from the “Advanced Settings” tab:
Show Incomplete Orders
August 30, 2020 at 1:12 am in reply to: Subscriptions were supposed to stop after 3 payments and didn't stop #3201AdminKeymasterYeah that’s fine. Reply back to this thread when you are ready.
August 29, 2020 at 12:10 am in reply to: Subscriptions were supposed to stop after 3 payments and didn't stop #3190AdminKeymasterThat is good. It means that our plugin is now receiving the webhook correctly. The following error usually means that you have mixed up the “test mode” and “live mode” for subscription plan.
FAILURE: Subscription not found. Aborting.
Stripe doesn’t allow the subscription plans to be interchangeable between live and test mode (not like how the one time payment transaction works). So make sure that your subscription plan was created for SAME mode that you are using for the payment. For example: if you are doing test mode transactions, then make sure the subscription plan was created in “test mode”. Edit the subscription plan and check which mode you created your subscription plan. Then make sure it matches with the mode you set in the settings.
AdminKeymasterDon’t mix the test mode and live mode. Specially when you have subscriptions since Stripe doesn’t allow the subscription plans to be interchangeable between live mode and test mode. Mixing them up will cause too much hassle.
Once you have done a test transaction with one product and it works, it means all your API and connection setup is correct and the plugin is ready go. ALL the products you create will work fine in terms of the transaction.
Since you have live subscriptions, you need to set the settings to “Live Mode”, otherwise it won’t work.
AdminKeymasterThe following documentation has details on what customization is available for the thank you page message and how to do it:
Customize the Thank You Page URL and Message of the Stripe Payments Plugin
August 27, 2020 at 5:34 am in reply to: Subscriptions were supposed to stop after 3 payments and didn't stop #3182AdminKeymasterThe webhook is not reaching our plugin. So something somewhere is blocking that hook so our plugin is not getting any data from Stripe (after a transaction).
Please ask you hosting if they know anything about this (or have seem something similar on any other sites on their hosting). Also, do you have any blocks in your .htaccess file? Sometimes a firewall plugin will put rules there to block incoming requests.
The log file should be updating instantly. If it is not updating instantly, then there is caching happening (you are seeing a cached version of the log file).
August 25, 2020 at 1:02 am in reply to: Disable "Select currency" dropdown option during checkout #3175AdminKeymasterWhen you create the subscription plan, keep the following checkbox “unchecked”:
Make currency variable
August 15, 2020 at 1:36 am in reply to: Money off coupon for full amount still asks for card information #3159AdminKeymasterThank you. We have just applied a fix for that also.
August 13, 2020 at 8:12 am in reply to: Money off coupon for full amount still asks for card information #3156AdminKeymasterWe have applied a fix for it. Please download a new copy of the test version and use it.
August 13, 2020 at 1:06 am in reply to: Money off coupon for full amount still asks for card information #3155AdminKeymasterThank you. We will take a look.
August 11, 2020 at 3:39 am in reply to: Subscriber coming up as past_due can't update card details #3151AdminKeymasterUpdates need to be done before expiry. Normally, Stripe will handle the updating of cards automatically (where possible). If the update wasn’t done in time and Stripe tried it a few times to charge and those attempts failed (it is in a process to be cancelled). Hit the cancel button for it to completely end that process and then request the user to go and do a checkout for a new subscription from your site (with the new card).
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