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Admin
KeymasterNo. That can’t be removed.
Admin
KeymasterOur plugin has action hook that can be used to get notified when a transaction has completed. You can then write your code to do the additional task you need to do for the transaction.
You can use the “asp_stripe_payment_completed” hook:
If you are not a coder, you will need to hire a code who can do the coding you need done though.
Admin
KeymasterOur plugin (at the moment) doesn’t have any integration with any LMS plugin. This is not a feature that we advertise.
Let me look at the documentation of Sensei plugin then I will be able to determine if we can do an integration.
Can you please ask them if they have any documentation for allowing a 3rd party payment plugin to do an integration?
Admin
KeymasterThe plus symbols are still needed because if there are 3 variation options to select from, the customer needs to know that those all add up to the final price.
The final price is shown clearly on the payment button though. So it is very transparent in terms of what they will be paying (in total) and how that amount was calculated.
Are you seeing any issues in terms of your customers complaining?
September 18, 2020 at 1:42 am in reply to: Browser limitations for Additional Payment Methods & multi-currency not working #3295Admin
KeymasterLets see if we can show the currently set currency in the drop-down (instead of showing default).
Is your theme applying different CSS style for PC and mobile? Do the following theme test to make sure we know if that style difference is coming from the the theme or not:
Test for Plugin and Theme Conflict Before Posting an Issue or a Bug
Admin
KeymasterThe following addon has the option for this:
Looks like you already have that addon. Are you checking the product configuration interface where you can configure product specific email?
See the steps outlined in the above mentioned URL and let me know how you go.
September 17, 2020 at 1:48 am in reply to: Browser limitations for Additional Payment Methods & multi-currency not working #3285Admin
KeymasterI have updated the following documentation to make it more clear that Apple only allows Apple Pay from their Safari browser:
Admin
KeymasterLooks like your contact went to the spam box. I just retrieved it and replied to the email.
Admin
KeymasterDo you mean the payment popup window? The window where the customer’s enter the credit card info?
Admin
KeymasterThis is something that will require a custom job. Can you add a message in your product description that says to select a week day? You can make that message bold so it is easily visible to the customer.
Admin
KeymasterNo. This is something that will need to be handled as a custom job.
You should be able to use the “asp_stripe_payment_completed” action hook to create your own callback that you need to send back to the site:
September 8, 2020 at 3:41 am in reply to: Minimum Subscription Recurring Payments before option to cancel #3209Admin
KeymasterThat’s not something stripe offers at the moment as far as I know.
Admin
KeymasterThe published orders are “complete” proper orders that you need to look at. The rest are most likely “incomplete” orders from testing. You can show these by checking the following option from the “Advanced Settings” tab:
Show Incomplete Orders
August 30, 2020 at 1:12 am in reply to: Subscriptions were supposed to stop after 3 payments and didn't stop #3201Admin
KeymasterYeah that’s fine. Reply back to this thread when you are ready.
August 29, 2020 at 12:10 am in reply to: Subscriptions were supposed to stop after 3 payments and didn't stop #3190Admin
KeymasterThat is good. It means that our plugin is now receiving the webhook correctly. The following error usually means that you have mixed up the “test mode” and “live mode” for subscription plan.
FAILURE: Subscription not found. Aborting.
Stripe doesn’t allow the subscription plans to be interchangeable between live and test mode (not like how the one time payment transaction works). So make sure that your subscription plan was created for SAME mode that you are using for the payment. For example: if you are doing test mode transactions, then make sure the subscription plan was created in “test mode”. Edit the subscription plan and check which mode you created your subscription plan. Then make sure it matches with the mode you set in the settings.
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