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Admin
KeymasterThis is not something our plugin can do. You may want to put a message on your landing page (near the payment button), explaining which area you will accept (so people clearly know this information before they click the button).
Admin
KeymasterEnable the debug log option in the settings then do a test transaction:
Using the Debug Log to Solve Transaction Related Issues on a Site
Do you see any error in the log or indication of any failures?
Is your site using any caching?
Admin
KeymasterNo. That can’t be removed.
Admin
KeymasterOur plugin has action hook that can be used to get notified when a transaction has completed. You can then write your code to do the additional task you need to do for the transaction.
You can use the “asp_stripe_payment_completed” hook:
If you are not a coder, you will need to hire a code who can do the coding you need done though.
Admin
KeymasterOur plugin (at the moment) doesn’t have any integration with any LMS plugin. This is not a feature that we advertise.
Let me look at the documentation of Sensei plugin then I will be able to determine if we can do an integration.
Can you please ask them if they have any documentation for allowing a 3rd party payment plugin to do an integration?
Admin
KeymasterThe plus symbols are still needed because if there are 3 variation options to select from, the customer needs to know that those all add up to the final price.
The final price is shown clearly on the payment button though. So it is very transparent in terms of what they will be paying (in total) and how that amount was calculated.
Are you seeing any issues in terms of your customers complaining?
September 18, 2020 at 1:42 am in reply to: Browser limitations for Additional Payment Methods & multi-currency not working #3295Admin
KeymasterLets see if we can show the currently set currency in the drop-down (instead of showing default).
Is your theme applying different CSS style for PC and mobile? Do the following theme test to make sure we know if that style difference is coming from the the theme or not:
Test for Plugin and Theme Conflict Before Posting an Issue or a Bug
Admin
KeymasterThe following addon has the option for this:
Looks like you already have that addon. Are you checking the product configuration interface where you can configure product specific email?
See the steps outlined in the above mentioned URL and let me know how you go.
September 17, 2020 at 1:48 am in reply to: Browser limitations for Additional Payment Methods & multi-currency not working #3285Admin
KeymasterI have updated the following documentation to make it more clear that Apple only allows Apple Pay from their Safari browser:
Admin
KeymasterLooks like your contact went to the spam box. I just retrieved it and replied to the email.
Admin
KeymasterDo you mean the payment popup window? The window where the customer’s enter the credit card info?
Admin
KeymasterThis is something that will require a custom job. Can you add a message in your product description that says to select a week day? You can make that message bold so it is easily visible to the customer.
Admin
KeymasterNo. This is something that will need to be handled as a custom job.
You should be able to use the “asp_stripe_payment_completed” action hook to create your own callback that you need to send back to the site:
September 8, 2020 at 3:41 am in reply to: Minimum Subscription Recurring Payments before option to cancel #3209Admin
KeymasterThat’s not something stripe offers at the moment as far as I know.
Admin
KeymasterThe published orders are “complete” proper orders that you need to look at. The rest are most likely “incomplete” orders from testing. You can show these by checking the following option from the “Advanced Settings” tab:
Show Incomplete Orders
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