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Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

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chanel

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Viewing 6 posts - 16 through 21 (of 21 total)
← 1 2
  • Author
    Posts
  • November 14, 2018 at 1:07 am in reply to: update card details #1653
    chanel
    Keymaster

    HI,

    Sorry not that we know of. If there is ever a time where Stripe cannot charge the payment they will email you and let you know. Then you can directly message that customer yourself and let them know and end their subscription if they do not want to set up with a new card.

    – Chanel

    October 24, 2018 at 12:39 am in reply to: Move coupon code field #1604
    chanel
    Keymaster

    Hi,

    Please ensure you have enabled it in your settings and for the product you wish to have coupons allowed for.

    The following documentation outlines the two different places that coupons need to be enabled:

    Creating Discount Coupons Using the Stripe Payments Plugin

    – Chanel

    October 10, 2018 at 11:19 pm in reply to: Customize button text, custom thank you page not working #1546
    chanel
    Keymaster

    Hi,

    You can alter the button text using the ‘Button Text’ field when you create/edit a product. There is a screenshot demonstrating this field in the documentation below:

    Accepting Donations Using the Stripe Payment Gateway

    You can simply choose a thankyou page that relates directly to that product by specifying the page URL. Could you possibly use that method rather than having one generic thank you page? https://s-plugins.com/customize-the-thank-page-message-of-stripe-payments-plugin/

    For your third question:
    {purchase_amt_curr} = The amount paid for the current transaction with currency symbol. Example: $1,000.00
    {item_price} = Item price. Example: 1000,00

    These definitions can be found on the following page:

    Email Merge Tags (Email Shortcodes) for Email Customization

    – Regards Chanel

    October 4, 2018 at 2:21 am in reply to: Payments on Web Page Not Processed After Stripe Plugin Update #1527
    chanel
    Keymaster

    Hi,

    Seems like your pages are being cached. Is there any caching on your site?

    – Chanel

    August 7, 2018 at 2:06 am in reply to: WORDPRESS plugin subscription issue #1230
    chanel
    Keymaster

    Hi,

    Please ensure you have both your live and test keys in the appropriate fields in the settings menu.

    August 3, 2018 at 2:23 am in reply to: Non-numeric Error on display #1218
    chanel
    Keymaster

    Hi,

    Can you please send us a link to the page?

    Also can you make sure you are using the latest version of the plugin.

    Kind Regards,

    Chanel.

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Viewing 6 posts - 16 through 21 (of 21 total)
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