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You are here: Home / Topics / WORDPRESS plugin subscription issue

[Resolved] WORDPRESS plugin subscription issue

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Home › Forums › Stripe Payments Plugin › WORDPRESS plugin subscription issue

Tagged: WORDPRESS plugin subscription issue

This topic contains 2 replies, has 3 voices, and was last updated by  chanel 2 years, 8 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • August 6, 2018 at 7:49 pm #1227

    alpha1digital
    Participant

    I have WordPress and purchased subscription plugin and it says

    No API key provided. (HINT: set your API key using “Stripe::setApiKey(<API-KEY>)”. You can generate API keys from the Stripe web interface. See https://stripe.com/api for details, or email support@stripe.com if you have any questions.

    every time I try to add a subscription plan even though I have used my API keys and they are correct.

    August 7, 2018 at 2:01 am #1229

    korin
    Keymaster

    Do you have a security plugin on your site? This can be blocking the API from Authenticating and making the plugin think there is no API Key.

    Try disabling the plugin when you save your settings to see if this fixes the issue.

    August 7, 2018 at 2:06 am #1230

    chanel
    Keymaster

    Hi,

    Please ensure you have both your live and test keys in the appropriate fields in the settings menu.

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Viewing 3 posts - 1 through 3 (of 3 total)

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