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Stripe payment plugins for your WordPress site
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Home › Forums › Stripe Payments Plugin › Trial Period not working in a Variable Amount Subscription
Hi,
I created a variable amount subscription (setup fee 0) with a trial period of 30 days.
Unfortunately the first customer to try it out has been charged with the first-month fee immediatly.
Could you please help me understanding why?
Kind Regards,
Francesco
Hi Francesco and thank you for your report.
I was able to reproduce the issue on my test server.
Looks like trial period for variable subscriptions wasn’t implemented. In previous versions, plan edit page won’t allow you to enable trial period for variable plans. Looks like this has been changed in recent versions.
We will try to implement trial period support for variable subscriptions shortly. I will let you know when this is done. I apologies for the inconveniences this might have caused.
We have added trial period support for variable subscriptions. Subscriptions add-on version 2.0.27 (just released) and Stripe Payments 2.0.40 (not yet released) is required for this to work.
You can install current testing version of Stripe Payments https://s-plugins.com/testing-version/ and check if it works like you expecting.