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You are here: Home / Topics / Subscriptio addon receipt in Stripe

[Support request] Subscriptio addon receipt in Stripe

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Home › Forums › Stripe Payments Plugin › Subscriptio addon receipt in Stripe

This topic contains 4 replies, has 3 voices, and was last updated by  jprivera 2 years, 8 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • August 13, 2018 at 4:38 am #1249

    jprivera
    Participant

    Hi,

    Do we have way on how to edit the receipt on stripe?
    as per the receipt below (sample receipt) there’s “stripe Payments Subs addon Product #”

    ”

    AUG 13 – AUG 14, 2018

    Stripe Payments Subs Addon Product #5676 (Streamlined Program (test)) × 1
    $5.00

    Amount paid $5.00

    ”

    this part of the receipt might cause a confusion with our customers
    Can we Edit the text or remove it?

    August 13, 2018 at 9:21 am #1250

    Admin
    Keymaster

    I think you are referring to the notification email that gets sent after a purchase.

    Please read the following tutorial that explain how you can customize the sale notification email with merge tags:

    Email Merge Tags (Email Shortcodes) for Email Customization

    August 13, 2018 at 10:17 am #1251

    jprivera
    Participant

    Hi, this links gives info on the receipt from the Stripe plugin. and yes it’s useful!

    However, the receipt I’m referring to is the one coming from our Stripe account after a successful payment.

    and by default the receipt summary is named “Stripe Payments Subs Addon Product #”
    which we can’t change since this name is just being pulled from the plugin.

    now we are looking for ways on how to edit it or remove it.

    does that make sense?

    Thank alot

    JP

    August 14, 2018 at 10:45 am #1266

    alexanderfoxc
    Keymaster

    Hi JP.

    It’s not currently possible to edit product name formed by plugin. However, you have a point. I have created a ticket for this one and we’ll see what can be done. Best case scenario would be to make product name match your plan name. Will that do?

    August 14, 2018 at 10:49 am #1267

    jprivera
    Participant

    Hi Alexander.

    That sounds great!

    Yeah I can edit the stripe product and yes it will reflect on the receipt.
    But the summary name still remain “Stripe Payments Subs Addon Product #”

    We’ll wait for an update then 🙂

    Thanks for help,

    JP

  • Author
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Viewing 5 posts - 1 through 5 (of 5 total)

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