Problem with Google Play

[richardchui]

I have installed and enable the Additional Payment addon.

1. I do not see an extra Google Pay button. There is still only one Buy Now button as before.
2. When I click on Buy Now, I will see an option to buy with your device. But when I click pay, there is no response. I checked Stripe and there is no payment record.

Please help. Thanks!

[alexanderfoxc]

Hi Richard.

Can you provide a link to the page where your payment button is? I would be able to have a closer look and see what’s wrong.

[richardchui]

possibletechnology.com/store

There are 2 products. The button at the very bottom is from Stripe checkout, and it is working properly.

Thanks!

[alexanderfoxc]

Thank you.

Can you replace your product image URL to start with https:// rather than http://? This is what seem to be breaking the stuff.

[richardchui]

Hi Alex,

Thank you so much for the prompt response.

I am not sure what Product image URL are you referring to? The icon is from the media library and the button is from the plugin short code.

Thanks!

[richardchui]

Hi Alex,

Oh, the product thumbnail.

I have changed the 90 day one to https. Still doesn’t work.

I have changed the 360 day one to not use any thumbnail. It works.

Thanks!

[alexanderfoxc]

>I have changed the 90 day one to https. Still doesn’t work.

Can you try to edit your WP Settings and make sure your website address starts with https?

WP Dashboard -> Settings -> General, WordPress Address (URL) and Site Address (URL) options.

This should resolve all future random issues that could happen due to insecure contents on page (and not only with our plugin).

[richardchui]

Btw, the 90 day one, though ok, will show “Unauthorized app” in the Google Pay screen.

This will not happen with the Strip Checkout button.

Thanks!

[richardchui]

> Can you try to edit your WP Settings and make sure your website address starts with https?

I am running a multisite WP, difficult to change now. I have tried before and lead to a whole host of other problems.

So, just change the product thumbnail url won’t help?

Last resort will be not to use any thumbnail…

[alexanderfoxc]

I just “purchased” 360 days access via Google Pay without any issues.

When you make sure your product thumbnail is using https, the 90 days program will work fine as well 😉

[richardchui]

> I just “purchased” 360 days access via Google Pay without any issues.
It is working because I took away the thumbnail.

> When you make sure your product thumbnail is using https, the 90 days program will work fine as well 😉
I have changed, but no luck 🙁

[alexanderfoxc]

Please try current testing version of the plugin https://s-plugins.com/testing-version/

Situations similar to yours should be addressed in it.

[richardchui]

Thanks, will try

[richardchui]

Just installed the testing version and the problem goes away. Super!

Just one more issue, as I go through Google Pay, there is a message saying “Unauthorized app. Please make sure you trust this app before proceeding.” And there is no such message when using Stripe Checkout button.

Thanks!

[alexanderfoxc]

Cannot reproduce this. Tried from my Android phone (via Chrome browser) and there is no Unauthorized App message displayed.

Can you provide a screenshot? Or detailed steps to reproduce it?

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