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You are here: Home / Topics / Link URL method takes order (in test mode) but does not trigger Check Out Result

[Support request] Link URL method takes order (in test mode) but does not trigger Check Out Result

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Home › Forums › Stripe Payments Plugin › Link URL method takes order (in test mode) but does not trigger Check Out Result

Tagged: link url

This topic contains 1 reply, has 2 voices, and was last updated by  Admin 9 months, 2 weeks ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • June 24, 2020 at 7:41 pm #3016

    martinhw
    Participant

    I’d prefer to use link URL as a way to trigger the pop up payment screen. (I’m still in test mode).

    It appears a payment is being made (green circle with tick) and the results are recorded in the Order tab of the plugin. However the Check out result page is not triggered and neither is the seller email sent. Instead I end up with a revolving white/blue revolving ring which looks like it is stuck trying to trigger something.

    The reverse is true when I use the shortcode option – everything works as expected.

    HOw can I troubleshoot this?

    Martin

    June 25, 2020 at 2:31 am #3018

    Admin
    Keymaster

    I tested that feature and it is working fine as of now. Does the debug log show any error with the transaction?

    Also, do the following test to make sure something else is not conflicting:

    Test for Plugin and Theme Conflict Before Posting an Issue or a Bug

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Viewing 2 posts - 1 through 2 (of 2 total)

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