Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

You are here: Home / Topics / Trial Period not working in a Variable Amount Subscription

[Support request] Trial Period not working in a Variable Amount Subscription

· ·

Home › Forums › Stripe Payments Plugin › Trial Period not working in a Variable Amount Subscription

Tagged: 

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • November 26, 2020 at 3:56 pm #3437
    FrancescoPini
    Participant

    Hi,
    I created a variable amount subscription (setup fee 0) with a trial period of 30 days.

    Unfortunately the first customer to try it out has been charged with the first-month fee immediatly.

    Could you please help me understanding why?

    Kind Regards,
    Francesco

    November 26, 2020 at 5:27 pm #3438
    alexanderfoxc
    Participant

    Hi Francesco and thank you for your report.

    I was able to reproduce the issue on my test server.

    Looks like trial period for variable subscriptions wasn’t implemented. In previous versions, plan edit page won’t allow you to enable trial period for variable plans. Looks like this has been changed in recent versions.

    We will try to implement trial period support for variable subscriptions shortly. I will let you know when this is done. I apologies for the inconveniences this might have caused.

    November 28, 2020 at 2:49 pm #3441
    alexanderfoxc
    Participant

    We have added trial period support for variable subscriptions. Subscriptions add-on version 2.0.27 (just released) and Stripe Payments 2.0.40 (not yet released) is required for this to work.

    You can install current testing version of Stripe Payments https://s-plugins.com/testing-version/ and check if it works like you expecting.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.