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Admin
KeymasterStripe payment gateway doesn’t allow you to do any normal transaction that is less than a $1.
So if you want to offer free downloads, then using a download monitoring type plugin can be helpful. The simple download monitor has the following addon that lets you offer the download in exchange of the email that gets added to your mailchimp list:
In the future, we will look at adding an option that can maybe bypass the stripe checkout if you want to sell a product for free.
Admin
KeymasterDo you mean that you want to charge nothing on the day of the transaction and then charge a recurring amount after X number of days?
or Do you mean that the product is FREE altogether (no charge for it what so ever)? Is it a digital product?
If it is just a free digital download that you want to offer to your visitors, maybe you want to use the following download monitor plugin which allows you to offer digital downloads for free and also track the downloads:
May 18, 2018 at 10:47 am in reply to: How to set-up a one time payment up front plus monthly subscription? #851Admin
KeymasterYes, you are right about the trial period. If you create a trial period then they will ONLY be charged AFTER the trial period is over.
If you create a subscription WITHOUT the trial, then they will be charged today (on the day or the transaction) and then after every billing interval.
May 17, 2018 at 10:04 am in reply to: How to set-up a one time payment up front plus monthly subscription? #847Admin
KeymasterAs far as I know, Stripe doesn’t offer that kind of option in their subscription at the moment.
Admin
KeymasterYes, we have a github repository for the plugin. You can create a pull request here:
Admin
KeymasterWell, the billing_address tag has more than just the name, and it isn’t really parseable.
It’s easy enough to create a payer_name attribute that is set from stripeBillingName or if that isn’t present, stripeEmailAddress. I did that in my site. Is there a github or something else for this? I’d be happy to submit a formal patch.
May 13, 2018 at 6:34 am in reply to: Documentation error for asp_stripe_payments_checkout_page_result #832Admin
KeymasterThats a mistake for sure. I have corrected it just now. Thank you for pointing it out.
Admin
KeymasterStripe doesn’t collect the customer name for normal checkout. It is only collected with the address field (if you enable address collection). This name value is not present at all on transactions without address field collection. So we didn’t create a tag for it.
You can get the name with the address field if you use the address merge tag. For example: {billing_address}
Maybe we can add a merge tag for “customer name” which will only work when the address field collection is enabled. Will that work for you?
Admin
KeymasterThank you. The following should be helpful also:
Admin
KeymasterThank you – I can confirm the debug log is as expected. Great support!
For reference by other users…
I am continuing my investigation by confirming delivery of the messages through my website’s email system. I understand that this can sometimes be the problem totally unrelated to this great plugin.[05/10/2018 8:15 AM] - Payment processing started. [05/10/2018 8:15 AM] - Triggering hook for addons to process posted data if needed. [05/10/2018 8:15 AM] - Checking received data. [05/10/2018 8:15 AM] - Got product ID: 6387. Trying to get info from database. [05/10/2018 8:15 AM] - Got required product info from database. [05/10/2018 8:15 AM] - Getting API keys and trying to create a charge. [05/10/2018 8:15 AM] - Firing pre-payment hook. [05/10/2018 8:15 AM] - Processing payment. [05/10/2018 8:15 AM] - Firing post-payment hooks. [05/10/2018 8:15 AM] - Notification email sent to buyer: [email protected], From email address used: Example <[email protected]> [05/10/2018 8:15 AM] - Notification email sent to seller: [email protected], From email address used: Example <[email protected]> [05/10/2018 8:15 AM] - Payment has been processed successfully.
Admin
KeymasterEverything looks good there. I have added an extra debug message in the plugin that will output a message right after the plugin executes the email sending code.
Please upgrade the plugin to the new release (v1.8.7) then do one more test. Do you see the following message in the log file after that?
Notification email sent to ....
Admin
KeymasterNo issues in the log…
[05/09/2018 2:57 PM] – Payment processing started.
[05/09/2018 2:57 PM] – Triggering hook for addons to process posted data if needed.
[05/09/2018 2:57 PM] – Checking received data.
[05/09/2018 2:57 PM] – Got product ID: 6387. Trying to get info from database.
[05/09/2018 2:57 PM] – Got required product info from database.
[05/09/2018 2:57 PM] – Getting API keys and trying to create a charge.
[05/09/2018 2:57 PM] – Firing pre-payment hook.
[05/09/2018 2:57 PM] – Processing payment.
[05/09/2018 2:57 PM] – Firing post-payment hooks.
[05/09/2018 2:57 PM] – Payment has been processed successfully.Admin
KeymasterEnable the debug option in the plugin’s settings then do a transaction. Do you see everything to be executing successfully in the debug log?
Admin
KeymasterThis has been added to the plugin. Please upgrade to the latest version and you will see an option for it in the product configuration interface.
Admin
KeymasterWe have just released a new version of the plugin. Please upgrade it and let me know how it goes after that.
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