[Admin]

No, I can successfully complete a transaction (I can’t recreate the problem).

Can you think of what area/code might be specific to the problem as described? I have no idea. Is the Source a likely culprit?

[Admin]

Do you get this error every-time a custom amount checkout is done from your site?

[Admin]

Solved. Another plugin was active for reducing absolute urls to relative ones. Deactivating and clearing the cache fixed it.

[Admin]

It appears there is a 404 checkout.js not found right prior to this. It looks like it’s trying to load it from my server instead of stripe.

[Admin]

It appears there is a 404 checkout.js not found right prior to this. It looks like it’s trying to load it from my server instead of stripe.

https://lsaf.me/asp-products/lees-summit-area-fishing-sticker/

[Admin]

Hey there Alexander, any updates?

[Admin]

Created a User access for you. You should have received email.

Here is what I see in log:

[07/24/2018 12:33 AM] – Payment processing started.
[07/24/2018 12:33 AM] – Triggering hook for addons to process posted data if needed.
[07/24/2018 12:33 AM] – Checking received data.
[07/24/2018 12:33 AM] – Got product ID: 4401. Trying to get info from database.
[07/24/2018 12:33 AM] – Got required product info from database.
[07/24/2018 12:33 AM] – Coupon provided “ZEROTEST”
[07/24/2018 12:33 AM] – Coupon is valid. Discount amount: 75
[07/24/2018 12:33 AM] – Getting API keys and trying to create a charge.
[07/24/2018 12:33 AM] – Firing pre-payment hook.
[07/24/2018 12:33 AM] – Processing payment.
[07/24/2018 12:33 AM] – FAILURE: No such token: tok_1Cr5tC2os6D1e19RFZyxsmMC; a similar object exists in live mode, but a test mode key was used to make this request.
[07/24/2018 12:33 AM] – FAILURE: Error occured after user interacted with popup.

[07/24/2018 9:44 AM] – Payment processing started.
[07/24/2018 9:44 AM] – Triggering hook for addons to process posted data if needed.
[07/24/2018 9:44 AM] – Checking received data.
[07/24/2018 9:44 AM] – Got product ID: 4401. Trying to get info from database.
[07/24/2018 9:44 AM] – Got required product info from database.
[07/24/2018 9:44 AM] – Coupon provided “ZEROTEST”
[07/24/2018 9:44 AM] – Coupon is valid. Discount amount: 75
[07/24/2018 9:44 AM] – Getting API keys and trying to create a charge.
[07/24/2018 9:44 AM] – Firing pre-payment hook.
[07/24/2018 9:44 AM] – Processing payment.
[07/24/2018 9:44 AM] – FAILURE: Invalid positive integer
[07/24/2018 9:44 AM] – FAILURE: Error occured after user interacted with popup.

[07/24/2018 9:50 AM] – Payment processing started.
[07/24/2018 9:50 AM] – Triggering hook for addons to process posted data if needed.
[07/24/2018 9:50 AM] – Checking received data.
[07/24/2018 9:50 AM] – Got product ID: 4401. Trying to get info from database.
[07/24/2018 9:50 AM] – Got required product info from database.
[07/24/2018 9:50 AM] – Coupon provided “ZEROTEST”
[07/24/2018 9:50 AM] – Coupon is valid. Discount amount: 75
[07/24/2018 9:50 AM] – Getting API keys and trying to create a charge.
[07/24/2018 9:50 AM] – Firing pre-payment hook.
[07/24/2018 9:50 AM] – Processing payment.
[07/24/2018 9:50 AM] – FAILURE: You cannot use a Stripe token more than once: tok_1CrN3u2os6D1e19RlZSjsYvL.
[07/24/2018 9:50 AM] – FAILURE: Error occured after user interacted with popup.

[Admin]

Sorry about that! Set them now.

You should be able to go in.

[Admin]

OK. I enabled debug logging and switched to test mode. Yes, I did the exclude in W3.

[Admin]

Thanks ALexander. I add the updated plugin and the bug seems to be fixed. Problem with the thank you page. Actually, what I am doing is instead of sending my customer to a thank you page, I’m looking to send them to a calendar link where they can book a time for their sessions.

So, I added the link via the thankyou_page_url in the shortcode. But, all I get is a blank page. I’m testing by using a coupon code ZEROTEST that removes 100% of cost. I put my credit card info and it looks like its processing but then a blank page comes up.

[Admin]

Also, my thank you page doesn’t seem to be working. Maybe I need to do another cache refresh or try another browser.

[Admin]

THanks Alexander. I’m using Chrome. I cleared the cache as you suspected and it worked. However, there is one more issue. THe other stripe shortcode on the page displays coupon adjustment also but when I click the Order button, the right price shows up. Any thoughts?

[Admin]

Hi Alexander,

Here is the link: robertkennedy3.com/training/servicerates/

Yes, I am using 1.9.3

Try using the Coupon code TEST

[Admin]

Thank you so much for your help, it working now, really appreciate.

[Admin]

Also, this message is displayed after you enter your email and click “Proceed” button:

Error occured: Your Alipay onboarding is still pending review, so you can only create testmode Alipay sources. Please try again later or contact [email protected] with any questions.

Looks like your users won’t be able to make payments until it is completed. This is not controlled by our plugin, but by Stripe, so you can get additional details here https://support.stripe.com/

[Author]

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