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Admin
KeymasterLooks like you are using subscription.
@alexanderfoxc, does our subscription addon support the multi-currency at the moment?March 20, 2020 at 1:35 am in reply to: I cannot use "Subscription Payments Addon" on two different sites #2761Admin
KeymasterSo one thing to understand about Stripe is that for every different domain, you will need to create a new Stripe account for it (within your main Stripe account). You can’t just hook your ONE API key set to many sites. Each of your domains need a separate Stripe entity. It is a little different than how you would handle this with PayPal.
Within your Stripe account, you can create new accounts (sub-accounts really) for each of your sites. Then those accounts will have a different set of API keys that can be used to connect to it. It will then create webhooks within those sub-accounts.
Is this something that may need to be sorted out for your setup (or you already have different sub-accounts that you are connecting to different sites)?
Admin
KeymasterWe have some examples of how to customize that payment popup window using CSS. Have a look at the following tutorial:
You do need to have some idea of how CSS customization works.
Admin
KeymasterNo. It works exactly as we show in the screenshot and video of the plugin’s details page.
March 8, 2020 at 12:45 am in reply to: Account renewal not working – need additional fields add-on #2746Admin
KeymasterI have fixed your user account profile so you can log in and the status will be shown as “active”.
I am not seeing a payment for the “Addition Fields plugin” addon from your account. Did you purchase that addon? If there is any double transactions, we will of-course sort it out and issue refund.
Admin
KeymasterYes. You can enter live and test API keys all in the plugin right now. Then later when you want to go live, just configure the webhooks and create new subscription plans in live mode. It is very important to create new subscription plans in live mode (after you have enabled live mode). Stripe doesn’t let you use test mode subscription plans for live transactions.
Admin
KeymasterOn the same day each month relative to the date the subscription was purchased. Different users your purchase your subscription at different times. The subscription billing interval for them starts when they make the transaction.
Admin
KeymasterWe are also adding an option to insert custom CSS tweaks for the payment popup window. You will be able to use that option in a future release (hopefully in a week or so).
Admin
KeymasterThat can’t be done. If you enable the “Show Order Total On Payment Popup” checkbox in the product edit configuration, then it will show a nice breakdown of the price (based on the selection). It makes it very clear as to what the pricing is and how much is going to be charged based on the variation selection. I would recommend you try that and see if you get any complaints from customers. We designed this after a lot of thinking and observing what the industry standard is. Also, we take into account what will cover most of the user’s use case scenario. So it is worth for you to give that option a try. If it doesn’t work then maybe you have to get a different solution.
Admin
KeymasterNo. The subscription starts from the day the customer does the checkout. Then Stripe will charge it based on the settings you have configured for that subscription. So if you have created a $20 subscription on a 30 day “Billing Interval”, that amount will be charged every 30 days.
Admin
KeymasterHi, sorry at the moment the payment popup customization is not possible. You can insert a logo or an icon in the payment popup by specifying a thumbnail image for the product. It should show up similar to the demo shown in the following video:
Admin
KeymasterDid you recently installed SSL certificate? If you did, you just have to go through the settings fields and update the saved URLs to the “HTTPS” url.
Admin
KeymasterThis is resolved in the new version (v2.0.17).
Admin
KeymasterThat looks fine to me. The 2nd entry is the main charge. You can ignore that other entry. Do you see any issue with the actual money amount not adding up to your Stripe account?
Admin
KeymasterThat looks to be a test mode transaction. Do a test in Live Mode so you can get a clear picture of if everything is setup correctly. Set everything to live mode then create a new subscription plan in the plugin. Do a transaction with that and see how that goes. You can issue a refund on it after the transaction is done.
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