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In our plugin, each variation consists of a name/label and the user’s selected option. Some products can have multiple variations, so displaying both the label and the selected value aligns with how the plugin is designed to function.
I’ll be adding a new filter hook in the next plugin release to allow further customization of the variation data through custom code.
In the meantime, here’s how you can adjust your variation setup to work better with the current structure:
Variation name/label: Session(s) to attend
Variation options: Start with “Please select a session”, followed by the actual session options.
This setup will display clearly and consistently within the plugin’s layout.
We’ve created an example addon that demonstrates how to capture a custom piece of information via a query parameter on the payment page and pass it to the Stripe API as metadata. Sharing it here in case it’s helpful:
Hi, the use case you described will require custom code development. We’ve sent you an email with more details, please reply to that email.
For the Stripe subscription charges (the recurring charges), there is an action hook for it. See the following section of our documentation:
We have replied to your contact form submission regarding this topic. Let us know if you don’t receive it.
We might be able to add something in our exporting addon for this. Since this is not an advertised feature or our plugin, we don’t have any ready-made solution right now. You can reach out to us using our contact form so we can discuss possible solutions.
It’s best to export transaction data directly from your Stripe account, as it contains more detailed information than the plugin. You can export all the payments/orders from your Stripe account dashboard. Go to the “Payments” menu in your Stripe account, and then use the “export” option there. You can export all the orders related data using this function.
Great suggestion! I’ve added this to the plugin, and it will be included in the next release. In the meantime, you can download an updated version from the following page.
All paid addons include 1 year of support and updates. After the first year, the addon will still function in most cases, but updates will no longer be available unless renewed. This information is clearly stated on the addon’s landing page, just above the purchase button. The one-time purchase provides the addon along with support and updates for 1 year.
If you believe we mentioned updates beyond the initial year, could you please provide a screenshot showing this? You can also use our contact form to send the screenshot via email if that’s more convenient.
If you find that a paid addon no longer offers enough value to renew for updates, renewal is optional. The addon will continue to function unless it becomes incompatible with future versions of WordPress, PHP, etc. You can also delete the addon if it’s no longer needed. The free plugin will continue to work as usual.
Could you please share the URL of the page containing the subscription link so I can review it?
Additionally, it seems that our emails might not be reaching your server, possibly due to full inbox or restrictions. To ensure smoother communication, you can reach out to us using an alternative email provider like Gmail, Yahoo, or Hotmail.
Hi, We gave the following reply to your email but didn’t receive anything back from you so I will add the info here:
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It is possible that the update checker did not get updated (this can
occur if there was a lapse in the renewal). Please follow these steps:1) Delete the currently installed version of the update checker addon.
2) Download a fresh copy from our site:
3) Upload and activate the new version, then enter the license key.
