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You are here: Home / Topics / undefined function ASPSUB_stripe_subs()

[Support request] undefined function ASPSUB_stripe_subs()

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Home › Forums › Stripe Payments Plugin › undefined function ASPSUB_stripe_subs()

Tagged: ASPSUB_stripe_sub, error

  • This topic has 1 reply, 2 voices, and was last updated 4 years, 1 month ago by Admin.
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    Posts
  • April 30, 2021 at 1:19 pm #3948
    rmendes
    Participant

    Uncaught Error: Call to undefined function ASPSUB_stripe_subs()
    in …/wp-content/plugins/stripe-payments-subscriptions/asp-sub-main.php:421

    After installing an setting up the Stripe Subscription Payments plugin I receive the above error in the log files, with the below displayed on the payment submission form:

    Error occurred: Internal Server Error URL: …/wp-admin/admin-ajax.php Code: 500

    April 30, 2021 at 11:29 pm #3949
    Admin
    Keymaster

    What version of the Subscription addon are you using? You can see the version number in the plugins menu of your site.

    Looks like something maybe preventing the loading of that module. Do the following to see if there is a plugin conflict on this site:

    Test for Plugin and Theme Conflict Before Posting an Issue or a Bug

    Also, check the server’s error_log file. That file will contain more details as to what action is triggering the Error 500. That will be helpful to understand what could be going wrong on this site.

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