Home › Forums › Stripe Payments Plugin › Stripe Payments Error
- This topic has 5 replies, 2 voices, and was last updated 5 years, 9 months ago by alexanderfoxc.
-
AuthorPosts
-
February 23, 2019 at 2:20 pm #1856jpriveraParticipant
Hi Support,
Hope this finds you well…
We are having tonnes of payment failures recently.We’ve updated our plugin and subscription addon recently. But we are still receiving this kind of issues below..
see details below:
—-
Subject: Stripe Payments ErrorFollowing error occured during payment processing:
Nonce check failed.
Error occured after user interacted with popup.
Debug data:
stripeAmount: 995.00
stripeProductId: 3136
stripeToken: tok_1E6zqWBKPCZYD4Z9aYv9FO7R
stripeTokenType: card
stripeEmail: [removed-email]
stripeButtonKey: c5e8e4829ddce1f2c2183d5c8f2ff202
stripeItemPrice: 0
stripeTax: 0
stripeShipping: 0
stripeItemCost: 0
asp_action: process_ipn
item_name: Make a payment to Expat Tax Online
item_quantity: 1
currency_code: USD
item_url:
thankyou_page_url:
charge_description:
_wpnonce: 5fb3a3fbb7
_wp_http_referer: /pay/
stripeBillingName: Margaret Basil Kim Le
stripeBillingAddressLine1: Level 1, 111 Bourke Street
stripeBillingAddressZip: 3000
stripeBillingAddressState: VIC
stripeBillingAddressCity: Melbourne
stripeBillingAddressCountry: Australia
stripeBillingAddressCountryCode: AU
clickProcessed: 1Is this something you can help with?
Thanks,
JP
February 23, 2019 at 2:21 pm #1857jpriveraParticipantHere’s our payment link expattaxonline.com/pay
February 23, 2019 at 8:32 pm #1858alexanderfoxcParticipantHi.
Please try to add your payment page to your caching plugin exclusion list.
Nonce check failures are usually related to caching issues.
Looks like you’re using Themify theme. Try to contact their support and ask how to exclude specific page from caching.
March 5, 2019 at 1:48 am #1882jpriveraParticipantHi, yes that worked with me, and I consider this as resolved.
A new issue arises, as the plugin won’t give our customers an error message, but still redirect them to check out results with a blank message. Can you help? same page as above. thanks!
March 5, 2019 at 1:50 am #1883jpriveraParticipanthere’s what included on the thank you page –
[accept_stripe_payment_checkout]
A payment receipt is on it’s way to you.
Amount:{item_price}.00 {currency_code}
Transaction ID: {transaction_id}
[/accept_stripe_payment_checkout]March 5, 2019 at 9:15 am #1885alexanderfoxcParticipantYou also need to include checkout error block like this:
[accept_stripe_payment_checkout_error] There was an error with the credit card transaction. Error details below: {error_msg} [/accept_stripe_payment_checkout_error]
Customize the Thank You Page URL and Message of the Stripe Payments Plugin
-
AuthorPosts
- You must be logged in to reply to this topic.