• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Stripe Plugins

Stripe payment plugins for your WordPress site

  • Home
  • Documentation
  • Addons
  • Login
    • Sign In
    • Edit Profile
    • My Downloads
  • Support
    • Support Forum
    • Forum Search
    • Forum Login
    • Forum Registration
  • Contact Us
  • Show Search
Hide Search
You are here: Home / Topics / Stripe Payments Error

[Support request] Stripe Payments Error

· ·

Home › Forums › Stripe Payments Plugin › Stripe Payments Error

This topic contains 5 replies, has 2 voices, and was last updated by  alexanderfoxc 1 year, 10 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 23, 2019 at 2:20 pm #1856

    jprivera
    Participant

    Hi Support,

    Hope this finds you well…
    We are having tonnes of payment failures recently.

    We’ve updated our plugin and subscription addon recently. But we are still receiving this kind of issues below..

    see details below:

    —-
    Subject: Stripe Payments Error

    Following error occured during payment processing:

    Nonce check failed.

    Error occured after user interacted with popup.
    Debug data:
    stripeAmount: 995.00
    stripeProductId: 3136
    stripeToken: tok_1E6zqWBKPCZYD4Z9aYv9FO7R
    stripeTokenType: card
    stripeEmail: [removed-email]
    stripeButtonKey: c5e8e4829ddce1f2c2183d5c8f2ff202
    stripeItemPrice: 0
    stripeTax: 0
    stripeShipping: 0
    stripeItemCost: 0
    asp_action: process_ipn
    item_name: Make a payment to Expat Tax Online
    item_quantity: 1
    currency_code: USD
    item_url:
    thankyou_page_url:
    charge_description:
    _wpnonce: 5fb3a3fbb7
    _wp_http_referer: /pay/
    stripeBillingName: Margaret Basil Kim Le
    stripeBillingAddressLine1: Level 1, 111 Bourke Street
    stripeBillingAddressZip: 3000
    stripeBillingAddressState: VIC
    stripeBillingAddressCity: Melbourne
    stripeBillingAddressCountry: Australia
    stripeBillingAddressCountryCode: AU
    clickProcessed: 1

    Is this something you can help with?

    Thanks,

    JP

    February 23, 2019 at 2:21 pm #1857

    jprivera
    Participant

    Here’s our payment link expattaxonline.com/pay

    February 23, 2019 at 8:32 pm #1858

    alexanderfoxc
    Keymaster

    Hi.

    Please try to add your payment page to your caching plugin exclusion list.

    Nonce check failures are usually related to caching issues.

    Looks like you’re using Themify theme. Try to contact their support and ask how to exclude specific page from caching.

    March 5, 2019 at 1:48 am #1882

    jprivera
    Participant

    Hi, yes that worked with me, and I consider this as resolved.

    A new issue arises, as the plugin won’t give our customers an error message, but still redirect them to check out results with a blank message. Can you help? same page as above. thanks!

    March 5, 2019 at 1:50 am #1883

    jprivera
    Participant

    here’s what included on the thank you page –

    [accept_stripe_payment_checkout]
    A payment receipt is on it’s way to you.
    Amount:{item_price}.00 {currency_code}
    Transaction ID: {transaction_id}
    [/accept_stripe_payment_checkout]

    March 5, 2019 at 9:15 am #1885

    alexanderfoxc
    Keymaster

    You also need to include checkout error block like this:

    [accept_stripe_payment_checkout_error]
    There was an error with the credit card transaction. Error details below:
    {error_msg}
    [/accept_stripe_payment_checkout_error]

    Customize the Thank You Page URL and Message of the Stripe Payments Plugin

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.

Primary Sidebar

Search

Featured Addons and Extensions

  • Subscription Payments Addon
  • Additional Custom Fields
  • Secure Downloads Addon
  • Apple Pay and Google Pay

Addon Bundle

Stripe Payments Addon Bundle

Support Links

  • Support Forum
  • Forum Registration

Copyright © 2021 | Stripe Plugins | A member of the Tips and Tricks HQ family.