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You are here: Home / Topics / Stripe Payment Plugin – Nonce Check failed

[Support request] Stripe Payment Plugin – Nonce Check failed

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Home › Forums › Stripe Payments Plugin › Stripe Payment Plugin – Nonce Check failed

Tagged: cache, nonce check

This topic contains 1 reply, has 2 voices, and was last updated by  Admin 2 years, 6 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • October 15, 2018 at 5:08 pm #1555

    LincolnLibraryFriends
    Participant

    We continue to receive the below error when our website users try to submit a membership payment:

    Following error occured during payment processing:
    Nonce check failed.
    Error occured after user interacted with popup.

    After clearing cache, our website again accepts payments until it doesn’t again. Can anyone shed some light on what is happening so we can fix this problem?

    Gloria

    October 16, 2018 at 2:16 am #1557

    Admin
    Keymaster

    The most common cause for this is caching. When your pages with payment buttons are cached, the security keys used on it will be stale. Do you use any caching plugin? Does your hosting provider used forced caching on your page?

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Viewing 2 posts - 1 through 2 (of 2 total)

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