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I have installed the extension to link mailchimp with Stripe. I have configured it according to the manual, but when I make a purchase the client doesn’t enter mailchimp. I have reviewed the groups and passed the debug and it still doesn’t work.
Please, what solution is there?
The debug log file will tell us what step is failing with the MailChimp API call. Can you please do a test transaction and then share the debug log file’s content?
I have copied the name of the list and the group directly from mailchimp, but the error that appears is:
note: I have hidden API KEY for security
[05/05/2020 3:57:22 PM] – Updating payment intent data.
[05/05/2020 3:57:22 PM] – Firing asp_stripe_payment_completed action.
[05/05/2020 3:57:22 PM] – [MailChimp] Starting MailChimp signup process.
[05/05/2020 3:57:22 PM] – [MailChimp] Mailchip list name for this product: Rejuega
[05/05/2020 3:57:22 PM] – [MailChimp] Found list ID in cache.
[05/05/2020 3:57:23 PM] – [MailChimp] Found audience group name in “Rejuega” list. Group name: Ebook-100-juegos
[05/05/2020 3:57:23 PM] – [MailChimp] FAILURE: API error occured during signup: 400: Your merge fields were invalid.
okay so it looks like have customized your mailchimp list to require some merge fields. That will be an issue:
API error occurred during signup: 400: Your merge fields were invalid.
Your list cannot have any required fields other than the “email” address. A required filed will make the API call fail if the data is not passed. Please edit your MailChimp list in question and make sure none of the fields are required there. Our plugin will add the user to the list with the email and name (if billing address collection is enabled).
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