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You are here: Home / Topics / Mailchimp Error: Product ID not set or invalid.

[Resolved] Mailchimp Error: Product ID not set or invalid.

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Home › Forums › Stripe Payments Plugin › Mailchimp Error: Product ID not set or invalid.

Tagged: mailchimp

This topic contains 3 replies, has 2 voices, and was last updated by  alexanderfoxc 2 years ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 20, 2019 at 12:59 am #1917

    Jeff
    Participant

    I’m getting this message in my MailChimp add-on error log:

    [MailChimp] FAILURE: Product ID not set or invalid. This is normal message if product has no MailChimp list specified.

    But the product does have a list and group correctly specified, so I’m not sure what the problem is. I checked my MailChimp API request log, and no activity occurred.

    March 20, 2019 at 1:05 am #1918

    Jeff
    Participant

    Full log:

    [03/20/2019 1:03 AM] – Payment processing started.
    [03/20/2019 1:03 AM] – Triggering hook for addons to process posted data if needed.
    [03/20/2019 1:03 AM] – Checking received data.
    [03/20/2019 1:03 AM] – Got product ID: 946. Trying to get info from database.
    [03/20/2019 1:03 AM] – Got required product info from database.
    [03/20/2019 1:03 AM] – Coupon provided “******”
    [03/20/2019 1:03 AM] – Coupon is valid. Discount amount: 99
    [03/20/2019 1:03 AM] – Getting API keys and trying to create a charge.
    [03/20/2019 1:03 AM] – Firing pre-payment hook.
    [03/20/2019 1:03 AM] – Firing post-payment hooks.
    [03/20/2019 1:03 AM] – [MailChimp] Starting MailChimp signup process.
    [03/20/2019 1:03 AM] – [MailChimp] FAILURE: Product ID not set or invalid. This is normal message if product has no MailChimp list specified.
    [03/20/2019 1:03 AM] – Notification email sent to seller: ******
    [03/20/2019 1:03 AM] – Payment has been processed successfully.
    [03/20/2019 1:03 AM] – Redirecting to results page “https://********”

    March 20, 2019 at 1:16 am #1919

    Jeff
    Participant

    I installed the latest update and the problem was resolved.

    March 20, 2019 at 9:14 am #1922

    alexanderfoxc
    Keymaster

    Hi Jeff.

    Yes, it was fixed in the latest version of the addon. Thank you for reporting anyway and sorry for inconveniences this might have caused.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)

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