• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

  • Home
  • Documentation
  • Addons
  • Login
    • Sign In
    • Edit Profile
    • Terms & Conditions
    • My Downloads
    • License Key
  • Support
    • Support Forum
    • Forum Search
    • Forum Login
    • Forum Registration
    • Email Support for Customers
  • Contact Us
  • Show Search
Hide Search
You are here: Home / Topics / Mailchimp

[Support request] Mailchimp

· ·

Home › Forums › Stripe Payments Plugin › Mailchimp

Tagged: mailchimp

  • This topic has 3 replies, 2 voices, and was last updated 5 years ago by Admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • May 5, 2020 at 4:32 pm #2910
    JariasG
    Participant

    Hello,

    I have installed the extension to link mailchimp with Stripe. I have configured it according to the manual, but when I make a purchase the client doesn’t enter mailchimp. I have reviewed the groups and passed the debug and it still doesn’t work.
    Please, what solution is there?
    Thank you

    May 6, 2020 at 12:46 am #2912
    Admin
    Keymaster

    The debug log file will tell us what step is failing with the MailChimp API call. Can you please do a test transaction and then share the debug log file’s content?

    May 6, 2020 at 7:00 am #2913
    JariasG
    Participant

    I have copied the name of the list and the group directly from mailchimp, but the error that appears is:
    note: I have hidden API KEY for security

    [05/05/2020 3:57:22 PM] – Updating payment intent data.
    [05/05/2020 3:57:22 PM] – Firing asp_stripe_payment_completed action.
    [05/05/2020 3:57:22 PM] – [MailChimp] Starting MailChimp signup process.
    [05/05/2020 3:57:22 PM] – [MailChimp] Mailchip list name for this product: Rejuega
    [05/05/2020 3:57:22 PM] – [MailChimp] Found list ID in cache.
    [05/05/2020 3:57:23 PM] – [MailChimp] Found audience group name in “Rejuega” list. Group name: Ebook-100-juegos
    [05/05/2020 3:57:23 PM] – [MailChimp] FAILURE: API error occured during signup: 400: Your merge fields were invalid.

    May 7, 2020 at 1:44 am #2914
    Admin
    Keymaster

    okay so it looks like have customized your mailchimp list to require some merge fields. That will be an issue:

    
    API error occurred during signup: 400: Your merge fields were invalid.
    

    Your list cannot have any required fields other than the “email” address. A required filed will make the API call fail if the data is not passed. Please edit your MailChimp list in question and make sure none of the fields are required there. Our plugin will add the user to the list with the email and name (if billing address collection is enabled).

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Primary Sidebar

Featured Addons and Extensions

  • Subscription Payments Addon
  • Additional Custom Fields
  • Secure Downloads Addon
  • Apple Pay, Google Pay, Afterpay

Addon Bundle

Stripe Payments Addon Bundle

A Simple & Lightweight Plugin

Our Philosophy with the Plugin

Support Links

  • Support Forum
  • Support Contact

Search

Copyright © 2025 | Stripe Plugins | A member of the Tips and Tricks HQ family.