You are here: / / Getting Error that product isn't live but it is.
I’m getting this error for every order processed, even though the money is still coming into my stipe account.
The following error occurred during payment processing:
No such subscription: ‘sub_IhuIUKMdbGaTU7’; a similar object exists in live mode, but a test mode key was used to make this request.
How do I fix this?
Screenshots of live product and live subscription:
Screenshot 1 – [easyaspiedesign.com/wp-content/uploads/2021/01/Screenshot-1-8-2021-11-15-19-AM.png]
Screenshot 2 – [easyaspiedesign.com/wp-content/uploads/2021/01/Screenshot-1-8-2021-11-16-48-AM.png]
The following 3 things need to be checked first:
1) The subscription plan is created in live mode (looks like you did this already)
2) The “Live Mode” option is set in the settings menu is checked. Please verify this.
3) The product doesn’t have the “Force Test Mode” option enabled (this option allows you to override the setting for individual product).
Next, delete the subscription plan and create a new one (so it gets created in live mode using live mode API keys. Use this new subscription plan in the product and check it. Does it still give the same error?
Thank you! #2 was not checked!
You must be logged in to reply to this topic.