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[Resolved] Error with FPX payment

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This topic contains 2 replies, has 2 voices, and was last updated by  biadmin 1 month, 1 week ago.

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  • Author
    Posts
  • December 10, 2020 at 11:30 am #3454

    biadmin
    Participant

    Hi support team,
    We have a problem with the FPX payment option

    Users get this error when making FPX payment:
    This PaymentIntent pi_1HvRqcK9hiuHzK4tjMAMgVjX cannot be confirmed using your publishable key because its confirmation_method is set to manual. Please use your secret key instead, or create a PaymentIntent with confirmation_method set to automatic. Screenshot here:[share.getcloudapp.com/kpuN7Q7X]

    This is a new problem after the recent upgrade – it was working fine previously.
    Credit card payment is working fine currently

    Please help
    Terence

    December 10, 2020 at 8:01 pm #3456

    alexanderfoxc
    Keymaster

    Hi and thank you for your report.

    This has been fixed in FPX add-on version 1.0.4, please update it.

    I have notified the team that FPX add-on should be specifically tested against any changes in core plugin in order to prevent similar situations from happening in the future. The issue with testing it is that FPX requires Stripe account registered in Malaysia (even for testing purposes!), which is an issue when you’re not from Malaysia. But this is sorted now, we have been provided with test keys by Malaysian Stripe team.

    I apologies for inconveniences this may have caused.

    December 11, 2020 at 8:36 am #3461

    biadmin
    Participant

    Hi Alex,
    thank you for resolving this and sorting it out with the core team.

    Terence

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