Error Handling

[Admin]

Whenever someone tries to purchase and transaction fails (declined by bank, etc) User receives a weird templated message that does not indicate that the transaction failed.

Do you have any error handling at all that we can activate/configure for when transaction fail?
Thanks
David

[Admin]

Hi David.

You can configure the plugin to send you email whether there is a critical error during payment process. Go to Stripe Payments -> Settings, Email Settings tab, scroll to “Transaction Error Email Settings” section.

What do you mean by “weird templated message”? Can you provide an example so I can understand what exactly you’re referring to?

[Admin]

Hi, I do not see this option – below is what I have Also attached is the screenshot from the client message.

***** I’d love to attach images but your no reply email is bouncing and there doesn’t seem to be an option to attach any file here…

[Admin]

Please use [email protected]

[Author]

Posts