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You are here: Home / Topics / Custom Fields on All Products

[Resolved] Custom Fields on All Products

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Home › Forums › Stripe Payments Plugin › Custom Fields on All Products

Tagged: Custom Fields

  • This topic has 8 replies, 2 voices, and was last updated 3 years, 4 months ago by Admin.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • October 28, 2021 at 2:54 pm #4390
    [email protected]
    Participant

    Hi guys,

    Even in settings with the option off custom fields for all products I only see in one of them, by the way the first one created. All custom fields in thsi product works like a charm. The other two products only show the normal window without the custom fields.

    I checked even inside all 3 products and the option to show custom fields is choosed too.

    I try to create a new one product only for testing and equal I don´t see the custom fileds in it.

    Any advice about this?

    October 29, 2021 at 9:05 am #4391
    Admin
    Keymaster

    Please provide the following details:

    What version of the main plugin are you using?
    What version of the Custom fields addon?

    What value do you have in the “custom fields” settings of the individual product? Which radio options are checked in that section?

    November 28, 2021 at 2:42 pm #4428
    [email protected]
    Participant

    What version of the main plugin are you using?
    Version 2.0.52

    What version of the Custom fields addon?
    Version 2.0.6

    What value do you have in the “custom fields” settings of the individual product?
    One Field Text Label: Full Name (and checked as a required field)
    One Field Text Label: E-mail (and checked as a required field)

    Which radio options are checked in that section?
    Both is required

    November 30, 2021 at 3:39 am #4429
    Admin
    Keymaster

    The configuration seems fine to me. I will take a look at your site to check additional settings of the plugin. I will send you an email for it.

    December 10, 2021 at 1:43 pm #4436
    [email protected]
    Participant

    Hi Guys,

    I don´t receive any e-mail from you to access my site to check.

    I need help, please.

    Best regards

    Dana

    December 12, 2021 at 3:13 am #4437
    Admin
    Keymaster

    It was sent to your hotmail account (the one you are using for your account). We have forwarded that email to you again. Please check your spam folder also.

    December 21, 2021 at 1:36 am #4440
    [email protected]
    Participant

    Guys, I don´t find anything, even in my spam folder.

    Any chance to put you in contact with my webmaster to resolv this asap?

    His mail is [email protected]

    Thanks

    Dana

    December 22, 2021 at 5:49 am #4441
    Admin
    Keymaster

    We sent an email to that address.

    December 29, 2021 at 8:26 am #4443
    Admin
    Keymaster

    The custom fields are showing fine (from the screenshot that I received in the email). The “Full name” and “E-mail” are your custom fields which are present in all the products.
    I think you are referring to the “Address Fields” that are not showing on the other products. You need to enable the address field option in the product to show the address. Edit the other product and enable the “Collect Address” checkbox.

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
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