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Hi there, I want to buy the Custom Fields Add-On but only if it can ensure that the data will be collected by Stripe. We want to be able to collect a phone number at point of purchase which will be integrated into Stripe so the phone number will be recorded with the other customer details (name & address) in Stripe. Is this possible with the Add-On?
All the custom data is sent to Stripe’s meta data. Please fully read the following page which shows how the custom data can be viewed inside your WordPress admin dashboard and Stripe merchant account (there is a section called “viewing custom data”):
Sending the custom data to Stripe’s transaction metadata is the most sensible way we could implement this custom fields functionality (that works for most of our users). What data you collect using the custom fields is really upto you.
Thanks for your reply, do you know can you export the metadata into a spreadsheet just like you can the customer name, address, order details?
Hey again, we just need to know if it is possible to export the metadata into a spreadsheet (from Stripe) just like you can the customer name, address, order details?
This more of a question for Stripe (not our plugin) since you are talking about the Stripe’s merchant account. So I had to do a little bit of searching to see if Stripe has a feature for it. It doesn’t look like there is an option to export meta data to spreadsheet.
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