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You are here: Home / Topics / Custom Fields Add On – Data to Stripe

[Support request] Custom Fields Add On – Data to Stripe

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Home › Forums › Stripe Payments Plugin › Custom Fields Add On – Data to Stripe

Tagged: stripe

  • This topic has 4 replies, 2 voices, and was last updated 4 years, 11 months ago by Admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 1, 2020 at 10:36 pm #3033
    CATUIreland
    Participant

    Hi there, I want to buy the Custom Fields Add-On but only if it can ensure that the data will be collected by Stripe. We want to be able to collect a phone number at point of purchase which will be integrated into Stripe so the phone number will be recorded with the other customer details (name & address) in Stripe. Is this possible with the Add-On?

    July 2, 2020 at 1:29 am #3034
    Admin
    Keymaster

    All the custom data is sent to Stripe’s meta data. Please fully read the following page which shows how the custom data can be viewed inside your WordPress admin dashboard and Stripe merchant account (there is a section called “viewing custom data”):

    Stripe Payments Additional Custom Fields Addon

    Sending the custom data to Stripe’s transaction metadata is the most sensible way we could implement this custom fields functionality (that works for most of our users). What data you collect using the custom fields is really upto you.

    July 2, 2020 at 6:54 pm #3036
    CATUIreland
    Participant

    Thanks for your reply, do you know can you export the metadata into a spreadsheet just like you can the customer name, address, order details?

    July 6, 2020 at 10:40 pm #3056
    CATUIreland
    Participant

    Hey again, we just need to know if it is possible to export the metadata into a spreadsheet (from Stripe) just like you can the customer name, address, order details?

    July 7, 2020 at 2:16 am #3060
    Admin
    Keymaster

    This more of a question for Stripe (not our plugin) since you are talking about the Stripe’s merchant account. So I had to do a little bit of searching to see if Stripe has a feature for it. It doesn’t look like there is an option to export meta data to spreadsheet.

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