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You are here: Home / Topics / Checkout result says incorrect amount for subscription (adds 2 more zeros!!)

[Resolved] Checkout result says incorrect amount for subscription (adds 2 more zeros!!)

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Home › Forums › Stripe Payments Plugin › Checkout result says incorrect amount for subscription (adds 2 more zeros!!)

This topic contains 3 replies, has 2 voices, and was last updated by  elisa 1 month, 2 weeks ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 3, 2020 at 9:10 pm #3446

    elisa
    Participant

    I just tested a subscription payment button and the checkout page said the item price paid was $1,500.00

    The subscription is actually $15.00 (which it correctly showed before processing the payment).

    I’m doing this in test mode, but I’d hate for this to happen in real life (at least for my customers!)

    What’s going on?

    December 3, 2020 at 9:21 pm #3447

    alexanderfoxc
    Keymaster

    Hi Elisa.

    Can you share a link to the page with your payment button so I can have a closer look?

    December 3, 2020 at 10:02 pm #3448

    elisa
    Participant

    Hi!
    Here’s the page:[papermepretty.co.uk/join-uk]

    You’ll need to scroll down to the first price table and select the button that says “Join Monthly”.

    (As I’m testing I was just adding the payment link to the button and not altering my landing page, so the landing page price is not the same)

    December 3, 2020 at 10:17 pm #3449

    elisa
    Participant

    I think I just figured out what was causing the bonus zeros post payment!

    The test subscription I created had variable currency enabled.

    But looking through a previous query in the forum here, I saw someone ask whether multiple currencies worked with subscriptions (which they don’t apparently).

    So I created another test subscription (one currency only) and the checkout results page was fine.

  • Author
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Viewing 4 posts - 1 through 4 (of 4 total)

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