December 22, 2020 at 10:37 am #3477
Something recently has broken the apple and google pay additional payments, along with sofort as well.
The payment screen only shows the long card number option. Additionally, when someone pays, they now land on a generic confirmation page that doesn’t include the download link.
I’ve disabled and re-enabled, updated the plugin, even rebooted the webserver. I’ve reapproved apple pay, and checked the stripe dashboard – which says both apple pay and sofort are active.December 22, 2020 at 10:44 am #3478
Just checked on an apple device – apple pay does not appear.
On google chrome – google pay does not appear.
Sofort never appears.December 22, 2020 at 11:09 am #3479
Ok, apple pay seems to be working now, after another reinstall, but sofort still isn’t
The problem with the landing page after payment still exists – apple pay just sits and spins after payment.December 22, 2020 at 11:13 am #3480
I cannot reproduce the issue – both SOFORT and Google Pay buttons are displayed fine on my test site.
Can you share a link to the page where you payment button is so I could have a closer look?December 22, 2020 at 11:45 am #3481
Sure – here you go:
December 22, 2020 at 11:55 am #3482
- This reply was modified 1 month ago by alexanderfoxc. Reason: Removed website URL
SOFORT will not be offered as payment option until EUR is selected as currency. Try to change currency to EUR and see yourself.
Google Pay (which is using exactly the same code as Apple Pay) is displaying fine for me as well. If you can create a test product (with “Force Test Mode” option enabled), I’m happy to make a test payment.
Try to clear your browser cache and see if it helps.
There are also some issues on the page which should be addressed (those could be the reason why it’s not working for you as well). For instance, this is what Chrome Debug Console shows:
(index):1 GET https://18.104.22.168/wp-content/themes/mesmerize/assets/images/home_page_header.jpg net::ERR_CERT_AUTHORITY_INVALIDDecember 22, 2020 at 12:18 pm #3484
Dammit, I knew that I had to select euros for sofort as well – I’d just forgotten. My bad.
The apply pay issue was originally reported by a customer, not sure why it had stopped working but it does seem ok now after a de- and re-activation.
Here’s a test product: [psychsafety.co.uk/asp-products/test-product/]
I’m interested to know if you get redirected correctly 🙂December 22, 2020 at 1:25 pm #3485
Made 2 test payments – one via Google Pay and one via SOFORT. Both went through fine, also received success emails from the site (not Stripe receipts though – it does not send emails in test mode).
Thanks Alexander, I’ll take a look at that. Much appreciated and have a Merry Christmas 🙂
You must be logged in to reply to this topic.