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Reply To: Test for Plugin and Theme Conflict Before Posting an Issue or a Bug

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Home › Forums › Stripe Payments Plugin › Test for Plugin and Theme Conflict Before Posting an Issue or a Bug › Reply To: Test for Plugin and Theme Conflict Before Posting an Issue or a Bug

July 5, 2022 at 6:39 am #4603
Admin
Keymaster

Hi, Enable the debug logging feature and try to do a test transaction. It will reveal clues as to what could be going wrong. That information will be very helpful:

How to Enable Debug Logging and What Does it Do?

Also, post the URL of the page containing the button so we can inspect it and see if there is any JavaScript or captcha error.

Did you enable captcha? If you did which one did you enable? Sometimes this type of issue happens from not having entered the correct captcha API keys.

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