• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Payments Plugin for Stripe

Stripe payment plugins for your WordPress site

  • Home
  • Documentation
  • Addons
  • Login
    • Sign In
    • Edit Profile
    • Terms & Conditions
    • My Downloads
    • License Key
  • Support
    • Support Forum
    • Forum Search
    • Forum Login
    • Forum Registration
    • Email Support for Customers
  • Contact Us
  • Show Search
Hide Search
You are here: Home / Replies /

Reply To: Transactions from 1st January 2021 not visible

· ·

Home › Forums › Stripe Payments Plugin › Transactions from 1st January 2021 not visible › Reply To: Transactions from 1st January 2021 not visible

February 9, 2021 at 10:11 am #3609
FrancescoPini
Participant

Thanks,
the issue has been resolved cancelling and reinstalling webhooks.

The problem is, now I have several transaction that skipped one or two payments.

Let’s say that I have a Subscription for 100€/month for 6 months, started in November.

The customer payed in November, December, January and February, but Subscription Plugin only registered November, December and February, so your plugin says that the customer payed 3/6 months whereas he payed four times.

The customer will pay one month more in this case!

Is there a way to recall all the data loss in January or I have to cancel all subscriptions to avoid this issue?

Kind Regards

Primary Sidebar

Featured Addons and Extensions

  • Subscription Payments Addon
  • Additional Custom Fields
  • Secure Downloads Addon
  • Apple Pay, Google Pay, Afterpay

Addon Bundle

Stripe Payments Addon Bundle

A Simple & Lightweight Plugin

Our Philosophy with the Plugin

Support Links

  • Support Forum
  • Support Contact

Search

Copyright © 2025 | Stripe Plugins | A member of the Tips and Tricks HQ family.