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Reply To: Transactions from 1st January 2021 not visible

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Home › Forums › Stripe Payments Plugin › Transactions from 1st January 2021 not visible › Reply To: Transactions from 1st January 2021 not visible

January 27, 2021 at 1:27 am #3573

Admin
Keymaster

Most like the webhooks got deleted on your site. Check the “Setting Up the Stripe Webhooks” section from the following documentation and make sure the webhooks are setup:

Stripe Subscription Payments Addon

You may need to delete, empty the cached, then re-create the webhooks. Try a test after that.

Also, enable the debug logging feature so you can see if the plugin is receiving the notification from Stripe after a subscription is charged:

Using the Debug Log to Solve Transaction Related Issues on a Site

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